I had 4 yr old hardwood floors and was lured in by an orange glow woood floor cleaner commercial. Thought my floors were ruined. Mr. Sandless got them looking new in less than 4-hours. No mess no fuss. Very professinal. Would recommend to anyone.
Posted: 6/25/2011 • Link to this review
We had over 700 square feet of WAXED hardwood floors that were always dull and dreary and easy to damage no matter how often we stripped, re-waxed, and polished. Thanks to Mr. Sandless now we have satin-sheen floors with beautiful, rich color and crisp wood grain. The difference is stunning! And it is just as Bill described. From the presentation that Bill made at our home, to answering our follow-up questions via e-mail, to beginning our job on-time, to the professionalism and "can do" attitude of his 2-man crew, and to the thorough clean-up they did when they left, we highly recommend this service. Not only did we save money over a sanding contractor, we also did not have any dust during the process or clean up at all. Bill and his crew turned us into completely satisfied customers. Based on this experience and the fact that Bill moved our 200 pound marble coffee table onto the refinished floor before leaving our home, we have no reason to doubt the long-term durability of Mr. Sandless's quick-dry finish. Excellent service and great value - thank you Bill!
Posted: 8/15/2010 • Link to this review
I have never had better service from anyone, ever. I was looking to get my hardwood floors in my condo refinished as they were in horrible condition after being a rental property to college students for years. I didn't think there was anyway they could be saved without sanding. I had a quote for the job within hours of calling and the job they did was AMAZING! The workers that completed the job were very professional. I would hire them again in a heartbeat!
Posted: 6/24/2010 • Link to this review
From the first contact with Bill and his wife everything was handled in a friendly, courteous and professional manner. On the day of the job the three-man team showed up on time and worked dilligently and thoroughly to deliver an excellent job. All three are very customer oriented. Customer satisfaction was clearly their primary goal. My wife and I reccomend Mr. Sandless of Knoxville without any reservations. We, of course, have yet to find out how the finish performs over time but based on my experience so far I expect this to be excellent as described by Bill.
Posted: 4/15/2010 • Link to this review
I didn't think it was possible to get my old wooden floors looking good again without sanding and a big mess, but I was wrong! The guys from Mr. Sandless came in and were so helpful and accommodating. It took 2 days as opposed to 2 weeks , if sanding. They told me exactly what they would be able to do and fixed many places I thought could not be helped. I am thrilled with the service and the character of the young men that came to do it. Thanks Mr. Sandless!
Posted: 7/14/2009 • Link to this review
If you are considering using Mr. Sandless stop thinking about it and call Bill to schedule the service. My engineered hardwoods were heavily scratched by my two large dogs. Bill came in with 2 extremly responsive and responsible team members, diligiently cleaned, striped, stained, and refinished my floors. Sure my floors will never look new again, but they sure looked great. The customer experience was excellent!
Posted: 7/03/2009 • Last edited: 7/11/2009 • Link to this review