Music & Arts is the largest retailer of band and orchestra instruments. Lessons, rentals, and repairs available at most locations.
This place SUCKS! they are a ripoff and employees and staff are rude! Andy the drum teacher is not a very good teacher. His lack of respect for clients spending their money is downright appalling. The store has arbitrary policies between the music teachers and the store. We signed up for drum lessons a few months ago, my son ended up going away for summer holidays so i asked if we could suspend payment till he got back. I was told NO by the store. So i paid for the month of July. WHen he came back Andy told us we could 'make up' the lessons. We made up a few...however when we decided to end the contract (Andy sucks as a drum teacher) the store said they needed 2 weeks cancellation notice for all lessons...well we gave our cancellation notice. Andy decides its now his policy to NOT honor the make up sessions (even though we still had the remainder of the month to finish) because we cancelled the contract! WTF! When i tried to get resolution I was totally ignored by both the store and Andy the crappy drum teacher. My advice stay away....spend your hard earned money elsewhere!
Posted: 9/27/2010 • Link to this review