BAD BAD BAD. Simply the worst! They damaged every single piece of expensive, brand new furniture that I had just purchased. It was unblemished and immaculate. Now it looks used. They scratched, scraped and scuffed every bit of it. It wasn't protected at all! *PLASTIC WRAP*.... they used plastic wrap - no padding, NO BLANKETS, just plastic wrap. Ridiculous. They gave us the same excuses as they did with other customers that left bad reviews whose furniture was damaged too. I spoke to a previous customer myself and they damaged EVERYTHING of his - washer, dryer, refrigerator, etc... a whole house full of things, and even their beds were full of splinters from being DRAGGED instead of picked up and carried. Patrick Norris, the owner, keeps a repairman on hand. Does that tell you anything? He would not even guarantee the work - because it's not professionally done. He even tried to BRIBE us with money to remove our reviews. HAHA FAT CHANCE. If you glowing reviews, Patrick, then don't LIE, CHEAT, and INSULT your clients buddy. Even my coffee table is cracked and the wood is split - it needs replacing. They didn't even pack anything properly in their truck, so everything got thrown around inside. There is no excuse for sloppiness. We are SUING.
Posted: 3/27/2015 • Link to this review