NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of do-it-yourself customers recognize the NAPA brand name.
I used to go to Napa all the time for all of my Automotive needs. Their staff was always helpful and their prices were competitive. That is until I called them with a question about a part for my car. The guy on the phone was beyond rude. I wanted a price on a fuel pump and he went out of his way to give me a hard time. I definitely wasn't asking for much. I think management needs to have a talk with this guy about manners. I most likely won't be going back!
Posted: 7/20/2011 • Link to this review