NEWPRO is New England's first choice for replacement windows since 1945. Three generation same family owned and operated, NEWPRO provides and delivers exceptional home improvement solutions today including the NEWPROmax series replacement windows available in double and triple pane, Infinity by Marvin windows, plus siding and roofing systems, bath replacement systems including tub to shower conversions and wall surrounds, and walk-in tubs.
With seven decades strong of serving New England.. homeowners, the NEWPRO team recognizes what’s important to our customers when choosing a home improvement provider: quality, service, dependability, & value. NEWPRO is proud to have earned the reputation for superior home improvement products and exemplary customer service, as recognized not only by our customers, but by numerous national and local industry awards.
The professionals in Newpro who worked with us were informative, caring, dedicated to meeting customer needs and expectations. They did the work in timely fashion exactly as was scheduled. They did the work with minimum family disruption, hardly any in fact. They gave us all the time we needed to understand the process and choose wisely regarding options for our walk-in shower installation. They accommodated our wishes that the three bathroom windows be preserved. All who see it give it rave reviews. It is a wonderful addition to our lives.
Posted on GuildQuality: 1/15/2017
I do not remember the man's first name that came, but he was so professional and wonderful. He did an awesome job. Everything was clean. I can't say enough good things about the man and the product. We are very, very happy. I know Steve Robinson, our local representative, called and he was awesome to talk to as well. He checked up and made sure the times were right and everything was done well. They were just wonderful.
Posted on GuildQuality: 12/30/2016
While I am satisfied with the final product - my new shower is lovely - the entire process was awful. The sales men were nice, but fairly condescending (lots of "you wouldn't want that, would you?"s). The financial terms were not properly disclosed, and the communication in setting up my install was lacking - I had to call them for an install date! The on-site craftsmen both did wonderful work, but business is more than the final product. I would not recommend NEWPRO because they cared more about getting their money than providing me a service.
Posted on GuildQuality: 12/22/2016
The sales man was very nice, polite and knew about the products. There was some confusion with getting the actual install date, and it was challenging to get a hold of someone at Newpro who could help us to figure it out. Eventually the owner of the company contacted us. Once we finally got a hold of someone, we got our date. The guy who did the install was very nice, very professional. I was impressed how well he cared for the house, laying down drop cloths to protect the floors. He made sure he knew how I wanted the shower to be installed. The other workmen were also nice and professional. The shower itself is gorgeous and they used high quality Moen fixtures, my only complaint is I think there should be some sort of vent hole in the seat or it shouldn't be installed perfectly level as we have a lot of water pooling on it. The shelves have a little bit of water pooling, but not as bad. Overall it is a very nice product.
Posted on GuildQuality: 12/05/2016
We are very pleased that we decided to select NEWPRO as our business partner in having vinyl siding installed on our house. They were great to work with from the start to finish.From sales through installation they were professional and responsive. Immediate call-backs on any question or concern and they ensured our satisfaction was achieved. The install crewworked complete days and then continued into the darkness to clean-up around the house to ensure they left no debris from their days work. The quality of their workmanshipwas impressive. The area Manager checked in with us on numerous occasions to ensure that the job was progressing as expected. We would recommend NEWPRO for home improvements, they exceeded our expectations.
Posted on GuildQuality: 11/30/2016
2012, 2013, 2014, 2015, 2016
MA Registration: 146589 | RI Registration: 26463 | CT Registration: 0605216 | Energy Star Partner | Replacement Contractor Service Excellence Award | National Remodeling Big50 Award | ProVias Door prestigious Platinum Club Award | BBB Member and Certificate of Achievement Award
Energy Star Partner