NEWPRO is New England?s first choice in replacement windows since 1945. We specialize in energy efficient home improvement solutions at factory direct prices. We also offer vinyl siding, entry door systems, roofing, bath and shower liners, and walk-in tubs for your home.
MA Registration: 146589 | RI Registration: 26463 | CT Registration: 0605216 | Energy Star Partner | Replacement Contractor Service Excellence Award | National Remodeling Big50 Award | ProVia?s Door prestigious Platinum Club Award | BBB Member and Certificate of Achievement Award
Energy Star Partner
I just involved New Pro to replace a 6 foot slider because when they put our replacement windows in 2 years ago they were on time, did what they said they would and were trust worthy as well as... delivered a high quality productVIEW MORE »VIEW LESS »
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Posted on GuildQuality on: 10/17/2014
I purchased a Provia sliding door from Newpro which appears to be a good quality door. However, the door handle was not installed properly and when the door is locked it can be slid back and forth about a quarter inch. Very drafty. Worse than the old door. In addition the sliding door has an exterior key lock which does not work. I also purchased an entry door which is of good quality, Very well installed, air tight. However, I also purchased a storm door. The door appears to be solid and of good quality and properly installed. The door comes with two closure devices but the installer told me that the door was not substantial enough to attach both closures. The closure with the device that can be used to hold the door open was installed at the top which is too high for most people. I really need to have both closures. Perhaps I received the wrong door as Andrea in the service dept. told me that the door I purchased is made for two closure devices. Additionally the storm door and entry door are supposed to be keyed alike. They are not. I do not have a key for the storm door. Andrea told me the manufacturer was sending a replacement cylinder and these issues would be taken care of. It has been more than 2 weeks and I have not heard from anyone at Newpro.
Posted on GuildQuality on: 10/9/2014
The salesman told us that the reduction of noise would be a 75%, but it seems to be 0%. We are not very happy with the product.
Posted on GuildQuality on: 10/7/2014
The salesman, workmen, and quality of windows were all excellent. We are very happy with everything outside and inside. We wouldn't hesitate to recommend NEWPRO to anyone, they are an excellent company.
Posted on GuildQuality on: 10/4/2014
My wife and I are extremely satisfied with our window product and installation. The time between production and installation could be communicated a little better but overall, we very pleased with NEWPRO and would recommend this company for your home improvement experience . Derrick H.
Posted on GuildQuality on: 10/1/2014
Most of the NEWPRO staff is very knowledgeable. They sometime take a little longer getting back to me after they know the work has to be done. They stress a specific time frame and I usually allow for a couple of hours, but it is sometimes longer. As of now I cannot complain. It is not the case for me to not call NEWPRO if I need some kind of a project.
Posted on GuildQuality on: 9/24/2014
My experience could not have been more professional. NEWPRO was courteous and classy. The crew cleaned up like they were never there. My home now conserves more energy because of the products they've installed. I would recommend NEWPRO to anybody and everybody that's looking for remodeling.
Posted on GuildQuality on: 9/23/2014
We were both very pleased and satisfied with NEWPRO. We had someone come out before Rich and Kevin because we had a crack in one of the windows. He came very promptly and took it with him and brought it back. I just think it's a wonderful organization.
Posted on GuildQuality on: 9/22/2014
Newpro is a very customer oriented and professional company. They make sure that the job is done right and that the customer is completely satisfied.
Posted on GuildQuality on: 9/22/2014
NEWPRO's quality of product, and knowledgeability of product, is excellent. However the timeline was not kept, and the lack of communication leaves me hesitant to recommend.
Posted on GuildQuality on: 9/13/2014
I was impressed with the salesman and the sales department. The quality of work was great and so was the installation. It took a while to get the windows done because they didn't get the notice for two weeks. I am satisfied with the work. I have a little painting to do so that it all looks the same.
Posted on GuildQuality on: 9/5/2014
I was very pleased with NEWPRO. The installers were efficient and the salesperson was helpful. The product is excellent. I am thoroughly impressed with the our new storm doors.
Posted on GuildQuality on: 9/1/2014
I would highly recomend NEWPRO windows It is not only a beautiful window that will keep the room warmer in winter and cooler in summerit will give us many years of pleasure and comfort.
Posted on GuildQuality on: 8/22/2014
Newpro, from the salesman to the scheduler to the installer, everything was all good in the hood. I can't complain, and there weren't any problems.
Posted on GuildQuality on: 8/20/2014
I am very satisfied with the work NewPro has done for me. I would recommend them to anyone that is in need of replacement windows.
Posted on GuildQuality on: 8/16/2014
You could not ask for a better company than New Pro. I would recommend them to anyone. In fact, I have already recommended them to two or three people.