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Reviews

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THE WORST CAR PLACE EVER, DO NOT USE THEM, 12/12/2012

We bought 2 tires from this location and when my husband picked up his car they had put his tires on backwards. REALLY? Isn't that all they mostly do? Tires? And they don't even know how to put them... on? Worst customer service also. DO NOT GO THERE.

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***MOST HORRIBLE EXPERIENCE!! DO NOT GO HERE!!!!!, 9/04/2010

The experience there was a NIGHTMARE! It was the worst experience in my life at a Mechanic!!! My brake job was 6 hours. The front desk girl NIKKI tried to overcharge me for parts till I made her... check around. The kicker was the had an incoherant incompetent Mechanic working on my Car name DON HILL. He was not even able to speak. IF THIS GUY WORKS ON YOUR CAR its because the other mechanics dont want to!! All that waiting and my Brakes still were squeaking!! I will be filing an offical complaint with corporate about their service!!

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Displaying 1-11 of 11

Reviews

cari905

Reviews: 1

THE WORST CAR PLACE EVER, DO NOT USE THEM

We bought 2 tires from this location and when my husband picked up his car they had put his tires on backwards. REALLY? Isn't that all they mostly do? Tires? And they don't even know how to put them on? Worst customer service also. DO NOT GO THERE.

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ATLTECH2010

Reviews: 1

***MOST HORRIBLE EXPERIENCE!! DO NOT GO HERE!!!!!

The experience there was a NIGHTMARE! It was the worst experience in my life at a Mechanic!!! My brake job was 6 hours. The front desk girl NIKKI tried to overcharge me for parts till I made her check around. The kicker was the had an incoherant incompetent Mechanic working on my Car name DON HILL. He was not even able to speak. IF THIS GUY WORKS ON YOUR CAR its because the other mechanics dont want to!! All that waiting and my Brakes still were squeaking!! I will be filing an offical complaint with corporate about their service!!

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BabyAurora

Reviews: 1

Felt as if I was robbed

Took my car to have tires; balanced, rotated, alligned and 1tire patched. A few weeks later I was having my car serviced at a competitor and was called and told that my front passenge tire was in need of being patched because the previous patch didn't hold. The very same tire that NTB patched was the front passenger. If that was the tire they patched why was it still on the same wheel hub if my tires were rotated? Did they perform any of the services I paid for? Will never use or reccomend NTB!

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FalconGem

Reviews: 34

Gets the job done

I have had a number of problems with tires. From nails getting stuck in them, to having them slashed by an ex, it seems I am always replacing one or two. NTB always has what I need in stock and they replace them quickly. Also, their road hazard plan is great for people with bad luck like myself. Sometimes there aren't enough customer service reps there and you have to wait, but that's my only complaint.

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BertaS

Reviews: 7

Not Very Professional

A few weeks ago we had a problem with our car. They checked the car 5 times (I had to bring it in over and over again) and they still couldn't figure out the problem. They are simply un-professional.

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jothompson

Reviews: 14

Bad Service

Slow and incompetent, but pretty nice. I have spent many hours in this place waiting to get my tires rotated every 10,000 (you have to in order to keep your warranty in good standing). The niceness does not make up for the unnecessarily long wait and intolerable incompetence.

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skaterannie

Reviews: 12

Good place to get your tires done.

Although it seems to take a while sometimes to get maintenance done, it is worth it because the price is right and they are honest.

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Justthefacts

Reviews: 4

Very bad!

There is an average wait time of 2.5 hours for a simple oil change and they left oil and grease all over the whole side of my car! Customer service was very helpful and offered me a refund. When I went to the store today for my refund I had to wait for 30 minutes for the refund. While at the store 4 different people had problems they trying to address. So save yourself the time and hassle and stay away!

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mrmicroscope

Reviews: 37

I like this location too

this is another good NTB location. one thing I especially like about this one is you can see ito the work area from windows in the waiting room. I was able to watch them align my car. If they weren't good , they wouldn't have the windows!

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marvlous

Reviews: 91

Dukes of Road Hazzard

these folks fixed a tire for me with no hassle at all ! Hint.. Always buy the road hazard coverage.I';ve seen things sitting in the middle the roads here that look like they fell off an alien spacecraft, and don't get me started on the potholes

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princesscari

Reviews: 113

one of their best locations

these guys fixed a bent wheel for me at no charge as welll as honoring mmy road haszard insurence

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