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Business overview

Reviews

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Auto Ripoff!, 10/02/2011

Don't go to this place. Shady way of doing business. Bought a 3 year alignment package and did not get what I paid for when I went back for a second alignment. Staff there was very unhelpful and knew... nothing about alignment specs and readings. My specs were clearly off and the staff there tried to assure me that everything was fine. AVOID THIS PLACE AT ALL COSTS! They live to rip people off. Never doing business with them again.

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Terrible Management-Customer No Service, 8/29/2011

Wife took car to have two new tires and alignment done. After two hours found out my wife was not authorized user on NTB citibank card. Had to call and have her added. Was told it would take five... days.After four calls and another hour of waiting, we told the service manager we didn't want tires and to put our old ones back on and we would go somewhere that wanted our business. They then wanted to charge us $20 for mounting the tires we never purchased. We will appeal to NTB corporate. NEVER use this establishment!!

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Displaying 1-3 of 3

Reviews

VTECguy

Reviews: 1

Auto Ripoff!

Don't go to this place. Shady way of doing business. Bought a 3 year alignment package and did not get what I paid for when I went back for a second alignment. Staff there was very unhelpful and knew nothing about alignment specs and readings. My specs were clearly off and the staff there tried to assure me that everything was fine. AVOID THIS PLACE AT ALL COSTS! They live to rip people off. Never doing business with them again.

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Frustrated3

Reviews: 1

Terrible Management-Customer No Service

Wife took car to have two new tires and alignment done. After two hours found out my wife was not authorized user on NTB citibank card. Had to call and have her added. Was told it would take five days.After four calls and another hour of waiting, we told the service manager we didn't want tires and to put our old ones back on and we would go somewhere that wanted our business. They then wanted to charge us $20 for mounting the tires we never purchased. We will appeal to NTB corporate. NEVER use this establishment!!

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Peanut

Reviews: 3

Worst on the southside

Will never use them again. Worst customer service I've ever had. Was told 1 hour and 15 mins to rotate tires and put on 2 new ones with an alignment. After 2 hours and nothing being done to my car I had to ask (they didn't come to me) what the problem was. They couldn't find the tires I wanted. Substituted them and in 30 more mins I was on my way without an apology for the inconvenience. I couldn't believe that I had to go to them to find out what was wrong instead of them finding me to tell me the problem. Employees standing around joking and doing nothing while my car sat with no work being done. Terrible customer service.

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