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NTB National Tire & Battery

1250e E West Connector 
Austell, GA 30106
Phone: (770) 432-7241
Website: www.ntb.com
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NTB National Tire & Battery NTB National Tire & Battery : Tires & Wheel Alignment, Austell, GA



Reviews
Reviews: 1

Posted on 4/1/2012

Worst NTB on the planet!
I took my car in for a simple valve stem replacement early on a Sunday morning, and was "greeted" by a guy who looked like he'd rather spit on me than help me. After looking at my tire, he told me that the sidewall was damaged and he couldn't replace the valve stem. I said OK, can you replace the tire then? He said no, they didn't have that tire in stock. I asked if they could just replace the valve stem so I could at least safely drive the car to another shop to get the tire replaced. He replied in an extremely unfriendly and abrasive manner: "No, I can't do that, the tire is too damaged!" I could see there was some minor sidewall damage, but it very clearly was not as bad as he was saying! I ended up driving out of there and going to a Firestone about 5 miles away, and it was like a night-and-day difference. Very good customer service, friendly, helpful staff, and I got exactly what I needed - a new valve stem I could temporarily rely on. I will never set foot in that NTB again, and I'd highly recommend to everyone they avoid this place like the plague.
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Reviews: 2

Posted on 2/14/2009

Nightmare Experience
I called in advance and was told that if I came then, it would only take up to an hour and a half b/c they had the part in stock. After waiting three hours, I had to ask what was taking so long. I was told that they were waiting on the part to be delivered. An hour later, my car was finally ready. They wouldn't even acknowledge my inconvenience, nor did they apologize!
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Reviews: 8

Posted on 2/7/2007

Scratched wheels, poor alignment
If you have wheels you care about avoid NTB. They managed to put some huge scratches on my wheels when mounting new tires. Also, I had to go back multiple times for proper alignment. Luckily, I didn't care about that car, and now that I have a new car, I WILL NOT be back!
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Reviews: 11

Posted on 4/26/2006

Helpful
I have had several services at this NTB and have always found the employees to be friendly and helpful.
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Kudzu Category Sponsors

Coupons
Tires Plus
Most vehicles. Please visit website or see store for complete details. Redeem coupon at participating Tires Plus location.
Coupons may not be combined with any other offer.
Coupon void if altered.

ex 04/30/2014  |  Valpak coupon »
Tires Plus
Most vehicles. Please visit website or see store for complete details. Redeem coupon at participating Tires Plus location.
Coupons may not be combined with any other offer.
Coupon void if altered.

ex 04/30/2014  |  Valpak coupon »


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