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Reviews

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Check everything before you leave!!!, 11/12/2007

My son took his car in on a Saturday at his appointed time, 11 am. and was told it would be ready in 1 hour. We picked him and his little one up for lunch at 1 because it was not ready. He was able... to pick it up at 6 pm as they closed. They had drained ( by mistake??!!) all the oil out of the car. The new worker was afraid to tell his boss what he had done, so my son left the place with no oil in the engine. Luckily he only went a couple of miles before he realized this and stopped the engine. When the manager was called his response was, bring the receipt for the oil and he would turn it in to the corporate office to see IF they would pay it.Would stay away from this location!

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Beware of Repairs, 10/12/2005

I took my van in for a front end alignment check. They told me I would need inner tie rod ends. When I took it back a couple of weeks later, they told me they would put the tie rod ends on, they had... the information on file, and do a front end alignment. When I picked it up they had installed new outer tie rod ends on the vehicle and said they were sure it was the outers not the inners that needed replacing. If I would have known that, I would have done the repairs myself. Labor and parts ended up costing about $150 more than if I had done it myself.

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Displaying 1-2 of 2

Reviews

ghostwriter

Reviews: 72

Check everything before you leave!!!

My son took his car in on a Saturday at his appointed time, 11 am. and was told it would be ready in 1 hour. We picked him and his little one up for lunch at 1 because it was not ready. He was able to pick it up at 6 pm as they closed. They had drained ( by mistake??!!) all the oil out of the car. The new worker was afraid to tell his boss what he had done, so my son left the place with no oil in the engine. Luckily he only went a couple of miles before he realized this and stopped the engine. When the manager was called his response was, bring the receipt for the oil and he would turn it in to the corporate office to see IF they would pay it.Would stay away from this location!

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KeithReality

Reviews: 2

Beware of Repairs

I took my van in for a front end alignment check. They told me I would need inner tie rod ends. When I took it back a couple of weeks later, they told me they would put the tie rod ends on, they had the information on file, and do a front end alignment. When I picked it up they had installed new outer tie rod ends on the vehicle and said they were sure it was the outers not the inners that needed replacing. If I would have known that, I would have done the repairs myself. Labor and parts ended up costing about $150 more than if I had done it myself.

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  • Quality
  • Service
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