While the quality of the repair on the BMW was fine, the final bill was approximately $100 more than quoted (which increased the total cost by 33%). This is simply unacceptable given they had all necessary information to make a proper quote. Their excuse was that the part took three coats of paint. Communications were weak at best. Look elsewhere.
Posted: 10/07/2015 • Link to this review
Took our car there. Told it would be ready next day. Calls not returned until after leaving work early to pick up car. Husband caught that part of bumper missing. They said they should have caught that, but then aid it would be another day and extra cost. Would not budge on small extra cost, though it was their mistake. I've had estimates and work done elsewhere before. We won't come back here due to continuous increase in cost and time AFTER THEY HAD OUR CAR.
Posted: 3/22/2013 • Link to this review