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Nalley Infiniti Decatur

1609 Church Street 
Decatur, GA 30033
Phone: (404) 292-6930
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Nalley Infiniti Decatur Nalley Infiniti Decatur : Auto Dealers, Decatur, GA



Reviews
Reviews: 1

Posted on 9/19/2009

Find another Infiniti Dealer for service
Consumer Beware. I went to Nalley Infiniti Decatur for oil change and inspection before I went out of town. The Inspection report showed that everything was satisfactory. One week later when I returned from my vacation my battery went bad. When I looked under the hood I see that the positive terminal was loose. Needless to say I was very unhappy. They call it a 33 point safety inspection yea rightI take my car back to infiniti, the service guy says they should compensate me for the battery. When I go to pick it up not only did they not compensate me I have another issue with my car. As i said earlier CONSUMER BEWARE...
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Reviews: 3

Posted on 1/28/2009

Good Experience
Took my car in last week. Once getting there was told a lot more work was scheduled beyond what I had been told in mailing. Talked to Jeff who understood situation and worked well with me to resolve. I know I pay a premium when go to a Infiniti dealer for non warranty work, but I think it is worth it. They provide excellent service.
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Reviews: 11

Posted on 4/15/2008

Rip Off on Scheduled Service
I recently took my car to Nalley Infiniti in Decatur (used to be Troncalli) and paid $433.38 for the scheduled 30,000 mile service. The same service under the Troncalli service department was $277.80. I was charged $15.98 per windshield wiper plus labor. I was charged $25.00 for 'shop' expenses. The service advisor explained these charges as rags and things. The total labor for the scheduled service was $224.00. Question every charge before you allow these folks to perform your scheduled service to avoid nasty surprises.
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