Nalley Lexus Galleria

4 star rating 14 Reviews

(770) 514-1469(770) 514-1469

2750 Cobb Parkway SMarietta, GA 30060

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Reviews

  • Nalley Lexus Galleria - Marietta, GA -  Fdreyer

    Reviews: 1

    Excellent Service Department
    Fdreyer (1 review)
    7/06/2012

    Had a minor service problem, but the service staff was very professional and positive, and quickly handled the problem. All the service people were very positive and that is very unique in this economy, and reflects excellent management/ownership.

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  • Nalley Lexus Galleria - Marietta, GA -  SusanEH

    Reviews: 2

    Expensive, Arrogant, Uncaring
    SusanEH (2 reviews)
    11/26/2010

    When I first bought my car from this location, which was an ordeal in itself, I took it to this location for all services. It became very expensive quickly. They constantly try to "find" things to do to your car to hike up expenses on every service trip. The free coffee and cookies...you're paying for that 10X over! The service representative(s) I was assigned were haughty and uncaring. I say representatives because they can't seem to keep them very long. I found them to be haughtly and uncaring when I voiced concerns about cost. Their attitude is one of arrogance. I quit going there over a year ago. I take my vehicle elsewhere now and the services are much less. I'll never go to this Lexus again. I think they are trying to make up for poor sales by sticking it to us with service cost.

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  • Nalley Lexus Galleria - Marietta, GA -  critic1

    Reviews: 6

    Too expensive
    critic1 (6 reviews)
    10/21/2009

    Is seems Nalley has decided to make up for the bad economy by raising their prices on everything. all their prices are much higher than Hennessy or lexus of South Atlanta. The service is not any better, they still misdiagnose and leave stuff off just like any other garage in town. I wonder if Lexus is aware how nalley does business because I am sure the standards for Lexus are much higher. Dont be dissapointed, take your car somewhere else.

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  • Nalley Lexus Galleria - Marietta, GA -  Patricia73

    Reviews: 2

    Top Notch service, but a little pricey
    Patricia73 (2 reviews)
    9/17/2009

    Nalley Lexus Galleria is always an enjoyable experience. They serve free starbucks lattes and the employees are extremely nice. The prices are somewhat expensive. I moved from California where the oil changes were surprisingly cheaper.

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  • Nalley Lexus Galleria - Marietta, GA -  gahighlander

    Reviews: 9

    Better than most
    gahighlander (9 reviews)
    8/30/2008

    Nalley has an extensive inventory from which to choose, and their service department is capable and less expensive than other local dealers.

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  • Nalley Lexus Galleria - Marietta, GA -  Milie

    Reviews: 11

    Great service!
    Milie (11 reviews)
    3/25/2008

    I always enjoy taking my car in, very professional, won't take my car anywhere else. Now recently when I had a small repair, I had hubby replace door lock actuator. Lexus quoted me $335 each (two doors went out), and I got factory parts for $200 each online..

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  • Nalley Lexus Galleria - Marietta, GA -  sharond

    Reviews: 15

    Excellent Service
    sharond (15 reviews)
    2/02/2006

    Very courteous staff

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  • Nalley Lexus Galleria - Marietta, GA -  jandsmiles

    Reviews: 6

    Ryan Burke
    jandsmiles (6 reviews)
    1/19/2006

    I have been working with Ryan for less than a year @ Nalley-Lexus of Smyrna. He is very professional and makes sure that all of my concerns are taken care of. He will speak to you frankly about what needs to be done to your car and always calls before performing any unauthorized repairs. Ryan and the Nalley Smyrna team make you feel good about any business you do with them. I wouldn't take my car to any dealership in the area other than a Nalley dealership.

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  • Nalley Lexus Galleria - Marietta, GA -  TraciB

    Reviews: 6

    What Service
    TraciB (6 reviews)
    10/28/2005

    We recently purchased a car from Denny Galloway and what a great experience!! He was great. He let us buy the car, not push it on us. We truely had a nice experience. We would recommend him and Nalley to anyone looking for a incredible car and great salesman.

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  • Nalley Lexus Galleria - Marietta, GA -  Wright

    Reviews: 4

    Happy with our Lexus
    Wright (4 reviews)
    10/25/2005

    We purchased our Lexus from Nalley a couple of years ago. We were very pleased with the salesman we worked with. He was able to answer all of our questions and make us very comfortable with our purchase, and he was never pushy. He let the car sell itself. We haven't been as pleased with the service department. It is more expensive to have our car serviced there than other places, and we have disappointed with the communication we have received from the service department (scheduling appointments, explaining issues). Overall, we love our Lexus and would work with Nalley again.

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  • Nalley Lexus Galleria - Marietta, GA -  dolphins

    Reviews: 10

    Merchant Review
    dolphins (10 reviews)
    4/25/2005

    Good repairs, but too expensive if not under warranty

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  • Nalley Lexus Galleria - Marietta, GA -  msims31

    Reviews: 2

    Great Customer Service
    msims31 (2 reviews)
    4/15/2005

    I think Nalley has great customer service from sales to service.

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  • Nalley Lexus Galleria - Marietta, GA -  Ramsey

    Reviews: 8

    These folks give service after the sale
    Ramsey (8 reviews)
    4/06/2005

    My daughter bought a preowned vehicle from Nalley. For my daughter to comment about how good Nalley's service department performed, Nalley must be good.

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  • Nalley Lexus Galleria - Marietta, GA -  angelamae

    Reviews: 7

    Pleased
    angelamae (7 reviews)
    4/04/2005

    I recently purchased an Acura from Nalley and I couldn't be happier. Good service and great product.

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