Nanston Dental Group

They charged me $1800 ABOVE my insurance, what? I was told I didnt have to pay more than my co-pay, my daughter had 5 cavities which needed caps.. they told me that they would drill the cavities out then put caps on and her teeth will be fine, only if she doesnt keep care of them she can get an infection or cavity near the gum. No infection, no cavity, we took extra care of her teeth. 2 years later her mouth swelled up like a softball and I took her to the dentist and after the xrays we discovered that ALL of the teeth inside the caps had rotted from the INSIDE OUT!!!! her teeth fell out!!!! When I called them they told me that if she didnt care for her teeth that she could have gotton a cavity on the outside near the gum. that never happened, THEY ROTTED FROM THE INSIDE OUT! The dentist I took her to said they must have never removed the cavities properly. $1800 cost me $3000 later in emergency surgery! They SUCK!...

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Nanston staff is very rude in person and on phone.I have two dental insurance and I always ask what need to be done how much insurance will cover? and what is my responsibility? they always says 'YOU DON'T HAVE TO PAY ANY THING YOUR INSURANCE WILL TAKECARE OF IT" Itold them i cannot pay any extra money then my copay.they said no just pay copay.I trusted them they did some medical procedure on my one of the kid and they are taking me to COURT FOR $700.00, THEY WILL RIP YOU OFF PLEASE DON'T GO THERE.THEY MAKE SO MUCH MONEY FROM MY BOUTH INSURANCE AND NOW THEY ARE TAKING ME TO COURT FOR THEIR MISTAKE, I HIRED A LAWYER TOO I have lots of proff and people can support me their wron doing. can't wait till go to court and shaw them how bad their staff and service is and they are just money hungrey people.I am going to court in april 2011 I will post out coming I am also trying get chanal 11 live news to involve in this one too. hope fully whole atlanta will know.please don't go to nanston dental.

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While the doctor Is attending to you, the insurance person is finding ways to build you for services that is not covered by your insurance.Do not go to any of Nanston Location.

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EXTORTION AND RIP OFF
Had been using them for yrs, they made a lot of money off me. Jan 2010 had exam told 2 small pockets on upper left rear of mouth. Since then they clean my teeth and gave me two crowns. August 31st, I went in for a routine cleaning was refused the cleanng because I chose not to see the periodontists (more expensive treatment) this is the 2nd time they have done this to me. The first time I was coerced (they refused clean my teeth, so I gave in. This time I did not and am filing a complaint with the Dental Board. They extort, coerce their patients, and misdiagnose. I need legal counsel, Does anyone know a good lawer???. We need a class action suit. The billing department is dishonest and RUDE. I have complained several times about them holding on to my credit due to me. I believe by law they have 90 days to return overpayments, but they do not. They hold on to any refunds they owe you and apply it to your next visit. What if you don't go back. They held my money for over 6 months and I had to ask for it. When I complained they got Rude and told me it was not their policy to return money unless it was substantial. If you owed them money they would take you to a collection agency

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I was a little fearful of getting gum surgery at age 62. The office guided me through all aspects of the procedure and had confirmation verified with my insurance company. Dr. Ash Kukreja is the Best Personable, Knowledgable and Friendly Professional Dentist and I have seen many over my lifetime. I had gum surgey on 3 areas in my mouth with very little pain. He and his assistant were amazingly gentle and caring. I rate this group A+++
Jan Thornton

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