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(678) 973-4054(678) 973-4054
1590 Oakbrook Drive, Suite 200, Norcross, GA 30093
When I first started going to Nanston, they did a fine job and saw me on time; however, the past two times I've gone, I've had to wait more than an hour to be seen. What's the point of scheduling before work (at 7:30 am) if I'm not going to get there until lunchtime anyways? Secondly, they referred me to their oral surgeon. After waiting the standard 1+ hour to see the doctor, I saw him for less than 5 minutes and was charged $85 for a consultation fee. He stuck one tongue suppressor in my mouth and acted inconvenienced as I asked a few questions. I will not be returning!
Posted: 7/10/2008 • Link to this review
Dear Elizabeth682, Thank you for sharing this information with us. It is not our intention to have our patients wait to see our clinical teams long after their appointment time. In fact, our team goal is if we are running a bit behind, 15 minutes or more, we will make you aware of the delay as soon as possible. Unfortunately, I'm not aware of why there was such long delays the day of your visit, but please accept my apology for the inconveniences that it caused. We hope that you have resolved your concern with an oral surgeon, and received the prescribed treatment. Thanks again, for sharing your thoughts with us.
Nanston Dental in Douglasville - said I needed the "deep cleaning" with my out of pocket about $400, insurance paid $469. I was shocked to learn that my teeth were in that bad of shape. No other symptoms except for 18 months between cleaning with all prior hyg. saying my teeth looked great. I really felt like I was getting a scam! now looking for 2nd opinion. So odd, my teeth are sore just from the exam and the probe which i think is forced to get number >3mm!
Posted: 7/01/2008 • Link to this review
Hi Maryde, How are you? Have you visited a dentist lately? We are concerned about your oral health. Please remember that waiting 18 months between cleanings isn't something you should make a habit of. Plaque and tartar on your teeth can lead to periodontal (gum) disease. Studies have shown that there is a connection between those individuals that suffer from gum disease and heart disease and stroke (http://www.perio.org/consumer/mbc.heart.htm). Please let us know if would like to speak with our clinical team about your condition. Thank you!
This group of dentist offers general dentistry, orthodontics, periodontics (gums), prosthodontics, oral surgery and pedodontics. They are able to take care of all my family's dental needs; from braces to crowns, and veneers. The offer ZOOM bleaching, just like on those make over shows.
Posted: 7/01/2006 • Last edited: 1/16/2008 • Link to this review