We were in the market for better air filtration in our home after our son had chronic allergy problems. After many quotes with other companies, Brent came to our home and laid all our options out... for us. He offered us various suggestions and was very considerate when keeping our budget in mind. We contracted the company to install 2-5inch media filters, a 90pint dehumidifier and a new return for our bonus room. Everything from quote to install as well as follow has been wonderful! We did have an issue with the dehumidifier gauge and they were prompt with fixing it. Great company and we are very happy.VIEW MORE »VIEW LESS »
I had Neese-Jones at my home to get another opinion on what was potentially wrong with my air conditioner about 4 weeks ago. I was told by ANOTHER company that my compressor was burnt out and I'd... have to replace my A/C. It was only 6 years old! Long story short, Neese-Jones came out and said my compressor was operating properly after one part was replaced. That part was extremely cheap and this company saved me THOUSANDS of dollars. The technician later on told me that he was not paid on commission and had no reason to try an sell me anything I did not need. We signed up for a service agreement that day and will never use anyone else. THANK YOU NEESE-JONES HEATING AND AIR!!! M.BVIEW MORE »VIEW LESS »
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I was able to schedule an appointment where they would call when they were 30 min away. The tech was extremely helpful. He diagnosed the problem for me and was able to show me how to fix it myself and same a lot of money. All for only the $84 service call fee. I will be calling them the next time I need some work done.
We've used Neese-Jones for 20 years to do our regular heating/air service and have always been pleased. They are prompt, courteous, and thorough.
In the past year, Neese Jones has installed a tankless hotwater system, a new furnace, modifications to duct work, hepa filtration systems and a dehumidifier in my home. In each case, they have made sure that I was satisfied and when I asked for changes (layout of ducts, etc.) they have done so. After having poor service from other companies in the area, Neese Jones has been a breath of fresh air. They come highly recommended!!
We used Neese Jones for many years. Each year the company grew, the level of help declined. The service people are inconsistent- sometimes great, sometomes poor, sometimes okay. Long story short- we had gotten a new AC system and 3 mnths later put our house up for sale. An inspector found that the AC unit had been improperly/shoddily installed. However, after we produced a receipt they did correct the problem.
I was office manager for awhile and needed to establish service on our air conditioning systems. I called this company for a quote, they said they'd send someone out that day. When he arrived, he had no way of getting to the roof, though I had specified the units were on the roof. Promised to return the next day, but did not. Called again, and no one showed up - gave up on them! Rather disappointed, as I believe they say they're one of the best choices in the business. Ha!
We've recently signed on with Neese Jones to have our heating and air conditioning units serviced annually by their company. To date we have been very pleased with their service. They are very prompt and courteous. I feel that they offer a great service for the price paid. Our previous company that we had always was trying to say we needed "this or that". I always felt that they were trying to up-sell us. That is not the case with Neese Jones. I trust them and appreciate their honesty. I highly recommend them!
I need HVAC experts that I can call on, who will show up and who will give me good advice since I am not mechanically inclined. These folks have never let me down.