by chellbellwsp at Citysearch
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***Bad Attitudes, Bad Service & Bad Food***
DO NOT EVER ORDER ANYTHING HERE "TO GO"!!! I had to drive back to the restaurant three times to get my order correct. The bartender "John" was challenging and argumentative to say the least regarding the state of my food which I finally gave up on, on the third trip and took back to the restaurant. In hindsight, I should have probably checked my order, but ask yourself; should a customer have to go through every box in the bag to make sure the order is correct?? The chicken strips (which were left out of my original order) were cut in half, dry and looked like they had been left sitting out. The tator tots dripped in grease. The biscuit that came with the omelet was hard as a brick and inedible. John the bartender showed blatant disregard ignoring any concern over the condition of my food and passed me off to the on duty manager who unbelievably also showed no interest or concern. While I have lived in the neighborhood for seven years and have been to Neighbors numerous times, I have noticed a dramatic change in the care and concern for the patrons who frequent this restaurant. The restaurant is lacking good customer service, good food and shows a genuinely bad attitude. This neighborhood restaurant which once reflected the VA Highland charm & character, has clearly gone downhill to becoming a bad neighbor.
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