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Nelson Roofing and Repair

(706) 617-1407

3030 Urban AveColumbus, GA 31907   map »

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Bate and Switch, 7/17/2009

We used a friend of the family and didn't realize he didn't own the roofing company. We gave him the opportunity because we heard he could use the money. We asked for Timberline with a specific... color. He said he could match the quote I had. Next day he called and said they couldn't get the shingle color but could get another color that is similar in Timberline. I said that would be fine, since it was a friend of the family. The day the put the roof on they were at the house till close to 8 and by the time they were done it was dark so I didn't have a chance to check out the roof. Also, they charged me $400 extra while they were there to get more supplies. The next day I went out to check out the roof, not only did they have the wrong color but they also didn't use Timberline. They used Owens Corning 40 yr. which is a discontinued shingle. The only reason I know they used Owens Corning, besides the look, is they left my yard a mess. I had nails and shingle pcs. all over my yard and in the gutter. I had to call the friend of family who pick this company to do our roof and they came out later that week to clean the marks off the house, the gutters and the yard. The roof still doesn't look 100%, not to mention he didn't use the shingles we requested. Our mistake was using a friend of the family who bate and swtiched and didn't save us any more money from what we would've paid for the Timberline. Do Not Use This Company! In the BBB they are listed as a F!

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ElliotRyan

Reviews: 0

Bate and Switch

We used a friend of the family and didn't realize he didn't own the roofing company. We gave him the opportunity because we heard he could use the money. We asked for Timberline with a specific color. He said he could match the quote I had. Next day he called and said they couldn't get the shingle color but could get another color that is similar in Timberline. I said that would be fine, since it was a friend of the family. The day the put the roof on they were at the house till close to 8 and by the time they were done it was dark so I didn't have a chance to check out the roof. Also, they charged me $400 extra while they were there to get more supplies. The next day I went out to check out the roof, not only did they have the wrong color but they also didn't use Timberline. They used Owens Corning 40 yr. which is a discontinued shingle. The only reason I know they used Owens Corning, besides the look, is they left my yard a mess. I had nails and shingle pcs. all over my yard and in the gutter. I had to call the friend of family who pick this company to do our roof and they came out later that week to clean the marks off the house, the gutters and the yard. The roof still doesn't look 100%, not to mention he didn't use the shingles we requested. Our mistake was using a friend of the family who bate and swtiched and didn't save us any more money from what we would've paid for the Timberline. Do Not Use This Company! In the BBB they are listed as a F!

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