Network Auto Body Inc

I took my car to Land Rover, they gave them the car. They never called my insurance company to get it approved.The insurance company is not paying. They finished the car today. They increased the price from the original estimate of $1400 to $2000 and said if I don't pay today. They will put the car for lien sale today by 5pm. I have a nice car, a Land Rover and they are trying to keep my car for a scratched bumper??? NEVER EVER USE THEM, I WARNED YOU!

It couldn?t be worse ever. \rI got a car collision and towed it to this body shop in the end of February, 2010. The estimate was initially $2,450 primarily for replacing and painting bumper. Of the job, I refused to fix scratches on a wheel, which I think was not a major problem. After all, I paid $2,200 in cash for the four-business-day job. \rI want to point out their work manner, the attitude toward customers, and what they mean by life warranty. First, the bottom of the bumper was not fixed straightly (if anyone wants to see, e-mail me via nbtongil@yahoocom, I can send pictures as a proof). The manager told me that ?It is just the way it comes?. It was really hard to believe that it was a natural look. But, I took my car and compared it with others. Of course, it is not the way it comes. I still think how stupid I was because I believed his ridiculous excuse. \rSecond, while they were working on the car, they called me and asked if I would want to replace the wheel (rim) on a driver?s side because it bent too much to check the wheel balance, with an estimate of $250 for replacing it. I refused it again. When I picked up the car, the manager told me that I might change the front tire with a spare one on the back. What???? If he told me the alternative when he asked $250 for replacing it, I would have chosen to change it. It is really an ethical issue on whether they think and tell in a customer?s position. \rThird, and more importantly, after a couple of weeks, I happen to know I will get reimbursed for the damage from my insurance company. I call the shop on Saturday and talked with the OWNER about replacing the wheel. I asked how long it would take to complete and he said it would take two to three days. I complained because it would take two to three days again only for changing a wheel. The owner complained back and just HUNG UP on me while I was talking. I have never experienced this kind of customer relation and phone manner ever. Maybe he is too rich to be

I have been using CitySearch for over 2 years to find out about restaurants and businesses but I've never had an account to write reviews. My experience with Network and all the people who work there(Ralph, Anthony etc..) was amazing and I had to share it with anyone who is looking for an auto body shop.I have a pimp car, it's a Rolls Royce 1989 with only 46k miles on it, so when I needed to get work done on it, I called every shop that CitySearch had good reviews and basically interviewed them to make sure they seem legit. When I called Network, I could tell from their confidence and experience working on high end cars that they were the best shop for the job. I took my car in and they told me they had a great rapport with my insurance company, sure enough they got them to approve to pay for all the damages!If anyone has a high end car and their looking for the best service and good people who know what their actually talking about, take your car to Network Auto Body!

Did not complete repairs as promised. Concerned more about how much money can be extracted from you and your insurance company than customer service. Do not return phone calls. They withhold information from the customer regarding repairs and deadlines in an effort to mislead customer. They will not reconnect your radio or alarm after they are disconnected by repair staff. Left unsatisfied with repairs and a nonfunctioning radio.

I got rear ended, brought my car here to get the work done. They did a great job, work was done fast and the price was fair.