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New Bath Now

4 star rating 328 Reviews

(504) 218-4198(504) 218-4198 View Website »

4360 Washington AveNew Orleans, LA 70125

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Business overview

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Reviews

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Poor customer Service after instillation, 12/26/2013

My Safe Step walk in tub has not worked correctly since it was installed. they have replaced the blower motor at least 5 times and rewired the the tub. They have no explanation as to why it keeps... breaking and claim Safe Step has no answers either. In the meantime I have a $15,000 tub that does not do what it is supposed to do. I have left messages 3-4 times a month since October 2012 and have been either put off or told they need to get more information from the manufacturer. I am now trying to get in touch with safe step tub to no avail.

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Max Homes truly made the, 6/29/2016

Max Homes truly made the process easy from beginning to end. I particularly like that they did not sub the work out. The bathroom was very custom and they made art of the room.

Displaying 16-30 of 328

Reviews

New Bath Now - New Orleans, LA - Buuck

Everybody I dealt with was

Everybody I dealt with was so professional and courteous. Even the installation men that came out were great. They worked right through lunch! I would recommend them to everybody I know. I am so pleased. I chose MaxHome because they were the only ones that I saw advertised in AARP magazine! I was so impressed with the whole company and the product.

New Bath Now - New Orleans, LA - David V.

They did a good job,

They did a good job, we had a little problem with the electric, but it was not anyone's fault, it was just a faulty wire. When they did the job I was not there much, so there were a couple of places where I thought that they would fix things up, but that was not apart of the job. Everything that they did was good, I just do not feel that they went that extra mile.

New Bath Now - New Orleans, LA - BOBBIE K.

It was amazing quality. The

It was amazing quality. The time it took them to take out the old stuff and replace it with the new was less than a day.

New Bath Now - New Orleans, LA - Sherry H.

I did have one problem

I did have one problem with a small leak which just needed a minor adjustment. They were prompt to come fix the leak, professional, and came right away at no charge. He readjusted the door and just tightened something a little and then went above and beyond and did a few additional things.

New Bath Now - New Orleans, LA - Michael S.

The guys from MaxHome who

The guys from MaxHome who hooked everything up were excellent. We weren't there for most of the work but we got back when it was almost finished. Everything was so clean and spotless. Even the things from the yard had been picked up. I wasn't expecting all of that. They did a great job.

New Bath Now - New Orleans, LA - Sandra B.

Everybody that works for MaxHomes

Everybody that works for MaxHomes are wonderful. I have never met such wonderful men that are so kind and courteous.

New Bath Now - New Orleans, LA - Karina A.

Although I like the product

Although I like the product and the installer was very professional, the process to get it installed was disappointing. I am still waiting for some of the parts to be installed and have heard from no one.

New Bath Now - New Orleans, LA - Horace B.

Although there were a few

Although there were a few hiccups with arranging a time to meet they exceeded all of my expectations. They were very professional and the installation crew worked really well together.

New Bath Now - New Orleans, LA - Jay W.

I was both surprised and

I was both surprised and pleases with the one-man installation (by Hank) and the finished product. My only disappointment was the flimsy soap dish. I know it has a lifetime warranty but the rest of the quality products were as expected.

New Bath Now - New Orleans, LA - Alyce B.

It was misrepresented on the

It was misrepresented on the commercial. It isn't very high grade in my book at all. For the amount of money that I spent, I could have had a brand new regular porcelain tub put in. I'm very disappointed with what they put in my house.

New Bath Now - New Orleans, LA - Joan C.

I found the installer, Todd,

I found the installer, Todd, to be excellent. I am 81 years old, and I don't like people working in my house. He made it such a pleasant experience, and he did everything the way it should be done. My son in law's brother is a plumber, and he said they did a beautiful job, and they took no shortcuts. He said I should be happy with the work.

New Bath Now - New Orleans, LA - Marc P.

From the low pressure sales

From the low pressure sales call to the professional dedication of the installation crew, this has been a great experience! Everyone was very open and responsive. Any time there was a question on an option in the install, I was immediately consulted and my decisions were followed exactly. The joy my mother-in-law felt after her first bath in years was great.

New Bath Now - New Orleans, LA - Luke G.

Everyone I came in contact

Everyone I came in contact with at Max Home was knowledgeable and very professional. This is a top notch company and a pleasure to do business with. I highly recommend doing business with them.

New Bath Now - New Orleans, LA - Alyssa R.

They offer an exceptional product.

They offer an exceptional product. I appreciated their professionalism and I am overall happy with everything that was taken care of.

New Bath Now - New Orleans, LA - Randall M.

This is my second tub.

This is my second tub. The installer was excellent and stood by everything he did. When the job was complete, it looked absolutely beautiful!