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New Bath Now

4 star rating 328 Reviews

(504) 218-4198(504) 218-4198 View Website »

4360 Washington AveNew Orleans, LA 70125

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Business overview

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Reviews

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Poor customer Service after instillation, 12/26/2013

My Safe Step walk in tub has not worked correctly since it was installed. they have replaced the blower motor at least 5 times and rewired the the tub. They have no explanation as to why it keeps... breaking and claim Safe Step has no answers either. In the meantime I have a $15,000 tub that does not do what it is supposed to do. I have left messages 3-4 times a month since October 2012 and have been either put off or told they need to get more information from the manufacturer. I am now trying to get in touch with safe step tub to no avail.

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I thought they were very, 7/22/2016

I thought they were very professional. The price was very good and they were very concerned about the project. They kept in touch with me.

Displaying 46-60 of 328

Reviews

New Bath Now - New Orleans, LA - Barbara W.

It was the best experience

It was the best experience I ever had having a construction project done in my home. They were wonderful and got the job done and it was really easy.

New Bath Now - New Orleans, LA - Albert T.

I am not at all

I am not at all satisfied with the work or the product it is overrated and is not at all the quality that I was promised by the sales rep, If I had it all to do over again I would not use your company or product as it is overated and not at all worth the money I paid .

New Bath Now - New Orleans, LA - Gladys B.

The installers that came out

The installers that came out was training two other employees. He was very thorough and was accurate at every point.

New Bath Now - New Orleans, LA - Anthony P.

They did a fine job

They did a fine job in under a day and the installer left the job and it looked like he had never been there.

New Bath Now - New Orleans, LA - Otto L.

They did a wonderful job.

They did a wonderful job. The product is outstanding job. They did a bathroom for us 3 years ago. We love them and would recommend them to anyone.

New Bath Now - New Orleans, LA - Wendall N.

MaxHome/NewBath ran into an issue

MaxHome/NewBath ran into an issue with the drainage system but was able to fix it and solved the problem. They did a great job.

New Bath Now - New Orleans, LA - Jeff G.

I feel that the price

I feel that the price was on the high side but so far quality workmanship and was done in one day which was important to finishing bath remodel on time. Have another bathroom to do and I will be getting estimate from New Bath on that one for sure

New Bath Now - New Orleans, LA - Michael C.

I couldn't get over how

I couldn't get over how fast they did the work, and it was an excellent job. They were very courteous, fast, and clean.

New Bath Now - New Orleans, LA - Carolyn M.

Initially, I was upset with

Initially, I was upset with them because they changed the starting date several times. When they did change the date the last time, they complied. They were perfect. The salesman and the installer were pleasant and knowledgeable. The installer was efficient and got the job done. He talked to me about the work and explained different things. He did a wonderful job. I enjoy my bath tremendously, and I didn't have any problems.

New Bath Now - New Orleans, LA - Michele M.

I could not believe how

I could not believe how nice it turned out in just a few hours and the installer did it by himself. No mess at all!!

New Bath Now - New Orleans, LA - Edward D.

Everyone that I had contact

Everyone that I had contact with from NewBath MaxHome from the salesperson, Josh, to the installer, Chris, was very professional. The contractor was very clean and neat. He did his job the best that I have ever seen. They did everything they said they were going to do.

New Bath Now - New Orleans, LA - Linda L.

The quality of the work

The quality of the work was excellent. They explained everything to us. The materials all came exactly as planned. The craftsmanship and the quality were great. We were very happy with the finished product.

New Bath Now - New Orleans, LA - Barbara H.

The installer was so nice

The installer was so nice and kind. He did everything perfectly. I've shown my bathroom to many people and they all want to know who did it.

New Bath Now - New Orleans, LA - Patricia D.

You have no idea how

You have no idea how happy I am with my walk-in shower. For the past 9 1/2 years, yes since Katrina, I have been going next door to my daughter's house to take my showers. For years I have tried to have something done to my bathroom, but there is always something more important that arises. It has been 3 weeks now and I am so happy that I don't have check to see if anyone else is using the shower next door. I have had to wait hours to take one. I was please with Todd who did the construction, cleanup, and had the patience of JOB to explain things to me. Todd was pleasant, understanding and reassuring. I have seen many of your advertisements and I was pleased with the way the company advertised this product. I am pleased with the bench, handle bars, corner caddies and slider bar. The slider bar come in handy when you are only 5' and 4" tall. Again, I would like to express again how pleased I am with my walk-in shower and will be glad to recommend NewBath/Maxhome to anyone who will listen and thanks again. I'm so happy!

New Bath Now - New Orleans, LA - Heslia B.

The shower is perfect, and

The shower is perfect, and I haven't had any problems with it. I'm happy that I got the the job done. I would recommend NewBath | MaxHome to other people.

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