Their brochure says they open at 8am on Saturday, so I arrived at 8:30am for a complete detail. The neon Open sign was on, so I walked in. The reception area was empty, but I could see two men behind the shaded window, so I waited at the desk. I called out hello, and one of the men saw me but continued with what he was doing. I waited a little while longer, and then called out hello, a little louder. Both of the men looked up, stared at me, looked around, and then continued with their work. After a couple of minutes, I left the building and walked around to where the two men were and was shocked to see that one of them was the owner. The owner actually ignored a customer who was was waiting at the front desk for service. I asked him if they were open, and he just stared at me. I said I knew they saw me standing at the desk, wherein he then said they were closed and didn't open until 9am. I pointed out that their brochure said 8am and that the sign on the front said Open, but he just looked at me. I immediately knew I'd never come back to that shop, again, so I told him thanks and that I would just go somewhere else. He said okay, and I left. I'm really surprised and disappointed by this treatment. Even if there was some type of miscommunication in their opening time, they shouldn't have ignored me. They obviously don't need business, so I'm more than happy to take mine elsewhere.
Posted: 8/16/2014 • Link to this review
I recently purchased a used car that needed a thorough cleaning. Other nearby car washes have let me down in the past so I decided to give Nexus a try. I got the complete detail package which I hoped would make my used car look new again. I was beyond pleased with the results. Nexus was able to remove a huge black mystery stain from the carpet and even melted crayon from the leather seats and cup holders. Amazing! Even my skeptical husband who wanted to save money and clean the car himself admitted that he couldn't have done as good a job. We dropped our car off and Nexus called us when it was finished. They also have wifi and a huge tv for those who want to hang around. I'm super pleased with my decision to go to Nexus and will be recommending them to everyone. My used car feels brand new now.
Posted: 3/02/2013 • Link to this review