Our father has been a resident of Noble Village at Sugarloaf for about 5 years. He started independently in an apartment, then received assistance as his health declined, and now he is in Memory Care. We couldn't be more happy with the staff and care that he receives. Everyone knows him by name, and he feels very comfortable there. Watching our dad decline continues to be a painful experience, but knowing he is in a place where I know people love and care for him makes it bearable. I have recommended Noble Village to friends and coworkers, and will continue to do so. There are too many wonderful workers there to give them all a personal shout out, but Denise and Kelly are always there to reassure me that everything will be okay, and the ENTIRE staff in The Villa keeps my dad looking and feeling great. Noble Village has been a Godsend, and I am SO THANKFUL for all they do!!
Posted: 6/17/2015 • Link to this review
If your loved one is in the independent area, NB is fine. If your loved one is in assisted living section , I would strongly recommend a different facility. They do not check every 2 hours, there is an extremely high caregiver turnover and the nursing staff is not reliable. I wish I would have seen a review like this prior to my loved one entering the facility. The tour will give lots of promises but keeping them seems to be a problem.
Posted: 7/14/2013 • Link to this review
My Mom has lived in a cottage at Noble Village for the past 3 years and it has been an excellent choice for her at this stage of her life. She is independent enough to live alone, but does not drive. The activities and the meals provided at Noble Village have allowed her to have an active life and do many things for herself without being dependent on her kids for everything. Karan works hard to plan outings and activities that the residents will enjoy and Denise and Julie are always available to listen and attend to any concerns that we may have. Moving my Mom here was the best decision for our family and I have no regrets with the choice that we made.
Posted: 4/03/2013 • Link to this review
I have had a number of relatives at Noble Village since it opened and currently have someone there now. From independent living to assisted living to memory care, each and every experience has been so positive. Everyone from the managers to the caregivers to the nurses-all have been competent, caring and compassionate, not to mention the many resources that became available to my family through their many contacts in the industry. All of my family members who were there participated in many of the activities, such as movies, lunches out, trips, shopping, etc. Having the opportunity to interact with the other residents, have activities planned well in advance, gave each of them such an enriching experience that far exceeded our expectations (and theirs). I would highly recommend Noble Village as a home for anyone considering any one of the areas mentioned above!
Posted: 2/24/2013 • Link to this review
Finding Noble Village for my loved one was a blessing!!! First, let me admit that putting my Aunt Gert in a skilled care community was one of the most DIFFICULT and most EMOTIONAL tasks ever required of us. Unfortunately, she rapidly became unable to care for herself, and we were unable to give the level of care required of our proud aunt. I knew only the best would do. I had interviewed and toured many of the higher-end senior communities, and was left with the warmest feeling from Noble Village in Suwanee. I have to give credit to all the staff and Wellness Director who made the transition easy on our family. Sure, we have experienced growing pains that come with transitioning into a different environment. Besides, Aunt Gert is uncompromising and can be quite hard to please at times. But after inordinate amounts of time and attention given by their staff, I am so pleased that she has come to love Noble Village as home. My advice to others that are or will soon be faced with this most difficult decision is, look to the staff that will be caring for your loved one as they make all the difference in the world when helping to ease this burden. In retrospect, I do not know if I would have been able to sleep soundly like I do if I didn't know that she was looked after just as I would be looking after her in my home. A million thank to the care staff at Noble Village.
Posted: 2/07/2013 • Link to this review
Noble Village (NV) reminds me of the hotel in the movie, "The Shining," with its freezing, oversized (albeit well-decorated and clean), empty hallways. There is nothing other than superficial things for the seniors to do except rot away or go mad. One pays a ridiculous monthly fee for virtually nothing. It is clear this business organization doesn't want to spend money for a more professional, interactive staff. There was no evidence of an award-winning program as purported in their brochure. Staff turnover is high. No one interacted with my parents, nor knew them by first name, with the exception of two friendly med techs. In the few months my parents lived at NV, my father was perpetually rushed to finish his meals. The ever-evolving servers treated him as an object, rather than a valuable, intelligent human being, who did a lot to help others in need in his lifetime. His medications were not always given the appropriate manner. There were not interactive programs other than card games or happy hour--things I suspect don't require planning or an activities director (cost-saving?). Our parents were left to fend for themselves, as no one was experienced or caring enough to recognize their rapid decline and overall needs. We thankfully found another facility which is professional, well-organized, has a multitude of programs to stimulate their minds and bodies, and has a long-term staff that truly cares about its seniors. NV should aspire to be such a place.
Posted: 10/22/2012 • Link to this review
This review is long overdue. My parents were among the first to move into Noble Village in 2008 and I am glad they did. My mother died in 2011, later that year my father had surgery followed by a long and intense rehab period. I don't know how we would have gotten through 2011 without the care staff and management of Noble Village. The care staff has always been, and continues to be, very kind, compassionate and loving to our family. The management staff has been responsive to our every request. They worked with us to get Momma the best care possible as she began her decline - and in her final days. They advised us on the best facility for my father's rehab, and allowed me to stay with him when he was released home. Throughout our entire time at NV, the staff has treated me with the same compassion and friendship they have given my parents. My 93-year old father is pretty active and does not need the kind of attention my mother did. However, the caregivers check in on Daddy anyway just to say hello and make sure he is ok. I feel there is an open-door policy with each department manager, right up to the Marketing Director/Director of Community Services, and even the owners. I count them all as part of my extended family, and am grateful my father is there.
Posted: 7/23/2012 • Link to this review
One of the newer assisted living communities in the area, but we had a family member there for a while and it was a horrible experience. They gave her the wrong medications and wrong doses, they were always short on staff, they had frequent employee turnover, and many more problems. The manager were unresponsive to family concerns and complaints. We finally had to move our loved-one to a more professional, more compassionate community.
Posted: 7/22/2012 • Last edited: 7/14/2013 • Link to this review
If you have a cherished loved one, please find another place for them to reside. Noble Village often neglected to assist my loved one, even after the call button was pushed. There are no activities for the residents, and no activity director; therefore, the residents are pushed to dinner, and then head straight back to their rooms. I often wondered why there was nobody around socializing. My loved one was very lonely here. Buyer beware before you place your loved one here!
Posted: 12/13/2010 • Link to this review
It looks great from the outside. Misleading info online & in Brochures. Staff turnover Very high. Stress & unhappiness is "in the air". Have to pay extra for exercise & water aerobics, etc...
Posted: 7/09/2009 • Link to this review