I had bought my wife a Fendi watch on sale from their website and, after she wore it for several months, a small piece (the inside of the "D") on the side fallen out. She called the Perimeter location and asked if they could do anything. The young lady on the phone offered the choice of a complete refund or she could personally send it back to Fendi and handle the warranty repair. My wife loved the watch, so we opted for the second choice. Nordstrom handled the watch at no charge and called back after about a month to let us know it was returned fixed. Absolutely great service.
Posted: 2/17/2010 • Link to this review
I've always loved Nordstorm for shopping. And when we recently placed an order for our Heavenly Bed, the staff went above and beyond to keep us updated on the status of our order. I am pregnant and was really in need of our mattress and Charlene, Adrienne as well as a few of the managers kept in touch with us to ensure timely delivery. We can not say enough great things about our whole experience. They were all so professional and friendly!
Posted: 7/28/2008 • Link to this review
This is a great, upscale department store. This is an especially great place to shop for gifts since they have so many options. There is also a café on the third level that has really good food.
Posted: 11/08/2007 • Last edited: 1/02/2008 • Link to this review
I have always enjoyed shopping in Nordstrom. This location is not my favorite compared to the Buford, Mall of Georgia location. The selection just isn't as broad as it is at the Mall of GA. However, you can't go wrong with their shoe selection and friendly staff. It's always a good atmosphere.
Posted: 10/24/2007 • Last edited: 1/02/2008 • Link to this review