I dropped off my mower at North Cobb Mower about a month ago. They said they would call in two weeks... I haven't heard a word from them. I wish I had read reviews on this company before I took my mower for repairs. I truly believe it when other reviewers said it was cheaper to purchase a new mower than to get it fixed at North Cobb Mower because when I took my mower to them, I noticed tons of fixed mowers with customer names on them.... unclaimed!!! mmmh, I wonder why???? I might as well say Bye Bye to mower and buy another one because these folks do not pick up the phones nor do they call you back!!!!!!!!!!!!!!
Area Kennesaw, GA
Cost $250 - $499
Date March 2016
Posted: 8/03/2016 • Link to this review
Save your money, you can buy a new mower cheaper than they will fix yours. Service is worst around, all the guy could say is (It is what it is), also they keep a dog there that they do not feed or water, feel sorry for him. Go somewhere else!
Posted: 7/26/2012 • Link to this review
First they charge a non-refundable $25 charge just to look at your mower. Then they take three weeks to get back to you. The excuse was that I wrote down the wrong number, but they were able to find my number elsewhere. Whatever, it's a new cell phone? Then they want $150 to replace a belt and clean the carburetor. Lol! On a $200 mower. Oh well I'm only out $25. They won't be in business long. You have to think in terms of "community" to be a successful business.
Posted: 6/19/2012 • Link to this review
I recently had brought my reel mower in for a blade sharpining. After 3 weeks I was told it was completed, I was charged $150 for the sharpining plus installing belt, which I had removed. Once the mower was home went for it's first run since the service, as soon as I engaged the blades a horrible sound of metal on metal contact was heard. I then found that the blades were touching the bed knife, causing the nice sharping job to be dulled. I then brought the mower back to have it re-sharpined. The mechanic told me he doesn't have come backs but would go check it out. After spinning the blades he then told that the blades are supposed to make contact. If you have any kind of mechanical sense you would know that rotating metal rubbing on stationary metal cause friction, then causing heat build up, the metal then becomes warped causing even more contact. So what did $150 get me a even more dull and one $10 belt!
Posted: 9/23/2009 • Link to this review