Displaying 31-45 of 113
We have (3) account with N. Fulton. We've asked that the transactions for the (3) services (they bill separately) be debited between one ccard on file, and then parcel out one service for a live check pmt. They keep just charging the ccard on file for everything. I've made multiple attempts to get this straight, and the person I spoke with committed to honoring our request. This last billing cycle they continued to charge the ccard for everything.
Posted: 3/08/2014 • Last edited: 6/05/2014 • Link to this review
First of all, we want to thank you for your business! We appreciate the opportunity to serve you and address your pest related needs. Please accept our sincere apology for the frustration you've recently experienced regarding your billing arrangements. Please contact our office at your earliest convenience so that we can resolve any issues that currently exist with your billing preferences. We thank you again for your business and are committed to resolving your issues in a prompt and professional manner. Our many thanks, North Fulton Pest Solutions.
For the life of me, I could not figure out how mice were getting into my house. Even another exterminator couldn't figure it out. Tommy Anderson from North Fulton Pest Solutions was a godsend. After I told him where I was seeing evidence, he did an inspection and told me how they were getting in and where they were hiding out. He was very patient with me (I asked a million questions) and totally put my nerves at ease when he told me that he didn't see a lot of activity in the space where he found the nest and that I had probably seen the bulk of everything (prior to this visit I had removed 2 from the house). He placed the traps and we set a date for removal. From the minute I made the appt, dealing with North Fulton Pest Solutions has been amazing. If I have other pest control issues in the future, I will definitely be giving them a call! Thank you!
Posted: 12/13/2013 • Last edited: 6/05/2014 • Link to this review
I thought we had a flea problem, but it turns out we had a BAT problem. The bats were quickly evicted from my attic, and my family's health saved from all the diseases those critters can spread. Thanks to the team at North Fulton Pest Solutions for the quick response and urgently needed help.
Posted: 9/23/2013 • Last edited: 6/05/2014 • Link to this review
Be careful, not all companies have as strong and unconditional a warranty/guarantee as North Fulton. It's also comforting to do business with a company like this registered with the BBB with such strong ratings. After my booster termite treatment I had concerns due to a misunderstanding and forgetfulness on my part. I won't bore you with the details. The key is they were alarmed I might not be 100% satisfied and immediately reached out! It's nice to see some companies are still dedicated to service, follow-through, and customer focus. I thank Darren for his quick and solid work. The technician was professional, courteous, timely, on schedule, efficient, friendly and neat. The 100% guarantee for repair or replacement of property if termites attack gives peace of mind without the exceptions typical elsewhere. I've been a customer for over a decade!
Posted: 2/09/2013 • Last edited: 6/05/2014 • Link to this review
Brad and his team came out to help us with a roof rat issue. They set traps & caught all the rodents. I had them fix any points of entry including metal sheathing on my roof at the gutter line. They were fast, courteous & knowledgable about pests. I'm now on their quarterly pest control maintenance plan and haven't seen any bugs in the house since either! Would highly recommend Brad & the guys at NF Pest Solutions!
Posted: 2/02/2013 • Last edited: 6/05/2014 • Link to this review
I had some initial communication issues with N. Fulton when I first paid them to do an exclusion on my home in 2012. When that happened the owner was quick to call me and make sure everything was taken care of. At that time I was happy. It's been several months since then and I have just found that rats have gotten back into my house. When I called to have someone come out I was told their computer was down and they would call me back as soon as it came back up. They never called. I called the next day and was told it would be next week until someone could come. So now I have to live another week with live rats running around in my house and have little expectation that they will fix the problem when they do come. They've been to my house 4-5 times now and still don't seem to know how the rats are getting in. I honestly believe they are good folks and they are always very nice but they don't seem to have anyone qualified enough to resolve these persistent rodent issues.
Posted: 10/24/2012 • Last edited: 6/05/2014 • Link to this review
Darren and Eric demonstrated the utmost professionalism when completing my annual renewal (which included a retreatment). They made suggestions that actually saved me a few dollars, which always welcomed! I expanded my pest contol services by North Fulton Pest Solutions several years ago due to owner Joseph Edwards' commitment to customer service, quality, value and integrity.
Posted: 10/14/2012 • Last edited: 6/05/2014 • Link to this review
I called Brad at NFPS upon recommendation from friends who own a property management company in Atlanta. I thought I had "a" mouse. After an exhausting week of trying to catch it, I gave in & called Brad. He was out to my house within 1 day & spent 2 hours on my property analyzing the potential points of entry for the roof RAT infestation I unknowingly had. Traps were set immediately & all possible points were sealed (roof to crawl space) within a few days. It took 5 weeks, but 17 trapped rats later, my house is now rodent free. And I have learned that there is never just one - don't wait to call! Brad was extremely responsive and available via phone and text whenever needed.
Posted: 9/13/2012 • Last edited: 6/05/2014 • Link to this review
After calling numerous companies on a Sunday afternoon, Jeff was the only one who answered his phone and came to my house straight away to remove a snake and a rat from the grill/fireplace we have in the backyard. He drove 45 minutes to attend to my emergency and also offered me a great price for his superb services. He was very knowledgeable, well-equipped, and very brave. I felt very safe and reassured that he will successfully take care of my problem which he did. I would recommend Jeff without a doubt to anyone who experiences a problem with wildlife. Great guy, great business!
Posted: 9/09/2012 • Last edited: 11/11/2015 • Link to this review
Waited around all day on a Saturday when they told me they would come deal with an infestation of black bugs that showed up in our bathroom. They told me that Jason would be coming between 1 - 3. Jason never showed up or called. We have done business with them for years. Too bad they thought so little of a long time customer. UPDATE I received several calls on the following Monday apologizing for the mix up. They have gone out of their way to apologize and make it right. Most importantly, they implemented new processes to provide after hour appointments the tech number so that the customers can reach someone. (That I believe will eliminate the possibility of this type of situation from ever happening again). They are making it right and in addition providing us some services at no charge. This is proactive customer service and has made all the difference in the world for me. We will remain a long term customer with NFPS. Jason is on his way right now to take care of the little buggers..
Posted: 9/08/2012 • Last edited: 6/05/2014 • Link to this review
Friendly, fair, flexible, prompt; can't compare to others--I like NF Exterminator/Pest Control so much-- I haven't needed to try another company for thirty years!
Posted: 8/30/2012 • Last edited: 6/05/2014 • Link to this review
I am planning on calling about some issues that I have had with their service. I am hoping they will resolve it after speaking with a manager, and I will probably put details about my issues later this week.
Posted: 8/29/2012 • Last edited: 6/05/2014 • Link to this review
We always strive to provide the utmost in customer service and satisfaction, and we are always available to discuss any concerns or issues you or any of our customers might have regarding any services we provide. Please contact our office and ask for the General Manager so that we can promptly resolve any issues you are currently facing as they relate to your service. We look forward to hearing from you and appreciate your business!
We had a snake in our laundry room and we called Jeff and he even came out on a Sunday afternoon. After about 30 minutes of searching he found a rat snake hiding behind one of the walls. And he caught it with his bare hands! We were very impressed. Thanks again Jeff!
Posted: 8/27/2012 • Last edited: 11/11/2015 • Link to this review
We had a sickly racoon hanging out in our yard this weekend. Of the 6 companies I found online to remove it, Jeff was the only one to answer his phone on a Saturday afternoon. He told me he'd be right over to get the animal and he was here in an hour. it took him no time at all to corral the racoon and pack him in his truck. My 3 dogs were very grateful to be able to return to their yard. Jeff said the racoon probably had distemper so I am very glad we called him.
Posted: 8/25/2012 • Last edited: 11/11/2015 • Link to this review
Did a great job removing a roach infestation from our house and were more than helpful when we called them for further servicing (A small amount of roaches survived the first round). They show they are glad to help you and always try and schedule with a time that works best for you. Highly advise them!
Posted: 8/21/2012 • Last edited: 6/05/2014 • Link to this review
AWARD WINNING TERMITE, PEST, AND WILDLIFE CONTROL SERVICES SINCE 1970!
*Family Owned and Operated.
*BBB Accredited Business with A+ Rating and Zero Unresolved Complaints!
*Best Of Kudzu Award Recipient for Pest Control Industry!
*Top Rated on Google and Facebook!
*Home Reports "Best Pick" for Pest and Termite Control 4 Years in a Row!
*Certified Sentricon Specialist.
*Termidor Certified Professional.
Founded in 1970, North Fulton Pest Solutions has more than 45 years of experience serving the Atlanta metro area and surrounding counties. Whether you're battling ants in the kitchen, termites in the garage, or rodents or squirrels in the attic, North Fulton Pest Solutions has a unique program tailored to your property, designed specifically to resolve your pest problems.
We currently provide services for termite control,.. pest control, mosquito control, moisture control, wildlife control (including exclusions and animal removal), insulation services (both removal and installation), as well as gutter protection systems. We're proud members of both the Georgia Pest Control Association and the National Pest Management Association and take great pride in protecting the health and welfare of you, your family, your pets, and your property while displaying responsible stewardship for our limited resources and the environment.
North Fulton Pest Solutions is a third generation, locally owned, family operated business, and we're proud to provide family and pet friendly services coupled with personalized customer service that are far superior to other pest control companies, including the national and regional pest control firms. We back our services with our Money-Back Guarantees on all of our annual pest control service programs. Call today for a free inspection and estimate and let our family protect yours!
2012, 2014, 2015
Member of National Pest Management Association, Georgia Pest Control Association, Greater North Fulton Chamber of Commerce. A+ Accredited Business with BBB. Best of Alpharetta, pest control category (US Local Business Association). Staff consists of: an entomologist; Structural Pest Control Certified Operators in Household Pest Control, Wood Destroying Organisms; Certified Commercial Pesticide Applicators in Ornamental & Turf Pest Control, Public Health Pest Control, Commercial Mosquito Control.
* 24-Hour Service Available
We practice Integrated Pest Management, an effective and environmentally sensitive approach to pest management using current, comprehensive information on the life cycles of pests and their interaction with the environment. This, in combination with available pest control methods, is used to manage pest damage by the most economical means and with the least possible hazard to people, property, and the environment. We're also a Certified Sentricon Specialist and a leader in green termite control!