A warning to customers. Please be cautious when purchasing sod from landscaping companies. I purchased sod from a guy claiming to represent ng turf. Had on the shirt and hat a stayed he brokered deals for them. Terrible service. Nothing to do with NG Turf.
Posted: 7/24/2015 • Last edited: 7/26/2015 • Link to this review
First, the sales department was wonderful and extremely helpful. I ordered 2500 square feet of Meyer Zoysia, and the office set up delivery very quickly. The delivery was right on time, and very prompt with unloading the product. The sod was great quality, and I am extremely satisfied with the company. I gave 4 stars on quality for just one reason. Roughly 85+ square feet had a good deal of thatch. While I kept the water amount needed on the turf, these areas still dried out quickly, and I have seen some grass die off. I hope that I can see it return with some work, but we'll see. The entire lawn has rooted well, but it is unfortunate to see these brown areas in my new lawn. I still say that this is a great company, and believe that this is a rare situation.
Posted: 9/04/2014 • Link to this review
My landscaping business has purchased sod and delivery services from NG Turf for several years. We use them exclusively now. We can rely on them for good quality sod, good pricing, and delivery service. NG Turf is also highly supportive of our Georgia Urban Ag Council and other industry related organizations and causes.
Posted: 7/11/2013 • Link to this review
I ordered 8 pallets of Tifgrand for my yard and called 3 places. I found NGturf's prices to be the most competitive. More importantly, the delivery was scheduled for 8am, Saturday and the driver showed up around 7:30ish. No complaint's here.
Posted: 8/17/2012 • Link to this review
Customer service prior to the sale was great. The person I talked to was knowledgable and more importantly honest about the whole thing. I found fescue cheaper, but given the reviews and the initial customer service I felt it was best to go with ngturf. The fescue sod I got was great, especially if you install right away like you are suppose to. However, this was my first attempt at sodding and some of the sod that I didn't get installed the first day started turning brown. I called the company asking what I should do and the person who picked up the phone didn't know. I was told someone with more knowledge in the this area would call me back. They never did, so I can't say the service was anything better than average. After some research I realized that I was overwatering the sod. I lost some sod, but it could of been less had they called me back.
Posted: 4/25/2012 • Link to this review
NG Turf prides itself on having quality customer service, and we apologize for this inconvenience. We would like to replace those pieces for you. If you would call our office, 770-832-8608, and ask for Claire or Nicky, we will be more than happy to assist you. Thank you.
Our company has been buying sod from North Georgia Turf for many years. They never disappoint with their service or their product. They bend over backwards to make sure their landscape contractors and homeowners are 100'% satisfied. Highly recommended.
Posted: 9/26/2011 • Link to this review
Last month we decided put in a new back yard lawn and searched through all of the sod suppliers in the Atlanta area and decided to go with NGTurf for several reasons. 1- Great Customer Service, Sherri, Helen, Tom and Doug(Delivery). Super professional, ontime and a pleasure to do business with. 2- Great Zoyzia Sod, thick green and healthy. Thick cut sod with good strong roots. 3- Great warranty, the only one in the business who stands behind their product. 30-day no questions asked product replacement. We chose to do all the prep work and installation ourselves, but when we had a problem with some of the sod that was not cut well (due to recent storms) NGTurf replaced an entire pallet at no charge! So look no further than NGTurf for all of your Sod needs, you won't be sorry. We will be using them again when it comes time to replace the front yard. Thank you NGTurf!
Posted: 6/22/2011 • Link to this review
We have been using NG Turf for 12 years and are constantly impressed by the excellent customer service, on time deliveries and exceptional quality of their sod. On the rare occasion when we have had to use another supplier, we are always disappointed. NG Turf sets the bar high and is truly a rare find in this business. Thanks NG Turf for helping our installs looks like a million bucks!
Posted: 5/21/2011 • Link to this review
Our company works with high-end residential clients and the sod we install is a reflection of us. We use NG Turf because they always come through with great service, timely delivery, and beautiful sod. We try to give excellent service and we always appreciate getting it in return. NG turf really takes care of us!
Posted: 1/24/2011 • Link to this review
After installation and a month of growth, I concluded Zeon Zoysia from NG Turf was everything I had expected. But the real surprise was the reception I received from their staff when I visited them to review all I needed to do to get it looking outstanding - even though I had a very small purchase, they treated me as if I was their largest customer.
Posted: 8/23/2010 • Link to this review
We have used North Georgia Turf for years now. They have the best looking, quality sod around. Great prices. ALWAYS on time with their deliveries. Customer service couldn't be better!!!! Thanks for always taking care of us. Christian and Kristen Crawford, Crawford Landscaping
Posted: 8/18/2010 • Link to this review
Want to make your business successful? Provide quality products along with outstanding customer service especially during this competitive time. That's what NG Turf's is all about. I can not tell you how much help they were to me picking out the right turf for my "challenging" yard, delivered it when I wanted it and provided answers to my questions afterwards (like watering, fertilizing, maintenance, etc). I knew nothing about sod before I spoke with them but now I feel like an expert. They are very friendly, knowledgeable and extremely accommodating. I can't say enough nice things about them. So that's why I'm confused with ndoggy's review. It is not the NG Turf I know. I wonder why you didn't call NG Turf about the sod instead of a lawn maintenance company. And rude service? I'm not seeing it. Anyway, I would and have and will continue to recommended NG Turf for anyone needing sod. Keep up the good work!
Posted: 8/17/2010 • Link to this review