This is jamesz100's TrustRating, which is based on both the number of reviews jamesz100 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful jamesz100 has been to the Kudzu community.
Posted on
7/29/2011
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High Quality Work, Great Customer Service!
My wife was unfortunately involved in an accident with her car recently. Based on previous poor experiences with body shops in the Atlanta area recommended by my auto insurance company; a friend recommended that I check Kudzu where I found North Perimeter Collision. Dwayne, the owner was very friendly, told me a little about his business, and described the process to me. Quite honestly, in all my experiences with body shops (aprox. 5-6 over 20+ yrs), this was the BEST experience I ever had in terms of quality of workmanship, customer service, communication with the customer, honesty and sincerity. My wife loves her 11 yr old Honda and with a $1,000 deductible on the collision-the insurance company wanted to total it. Dwayne not only helped to facilitate the discussions with the appraisers, re-appraisers, and the insurance company, he kept us constantly informed of the progress, timelines, next steps, and worked hard to ensure we could minimize the $1,000 deductible, by suggesting good alternatives such as high quality aftermarket parts and/or scoured parts locally for used replacements. The car just came back, on time as promised and it looks BETTER than before the accident! Although the damage was only on one end of the car, Dwayne had the whole car buffed and polished eliminating 11 yrs of scratches and oxidized paint! If you need a body shop with integrity, honesty, great quality work, customer service, and a lifetime warranty, I recommend you contact North Perimeter.
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