North Point Pediatrics

We started out loving this facility. The doctors, nurses and office staff were so nice and made you feel very warm and welcomed. That quickly changed in just a year. The only difference I know of is the office manager changed. It started out with them asking when leaving one of the well visits if we would like to schedule a vision testing on our next visit. I asked if this was standard and was told it is optional and no indications as if it would be needed for our child. After inquiring as to if the insurance covers this test I quickly declined. We scheduled the next visit and my husband came to this one. Upon his arrival they simply took him back and had the eye exam and never once explained what any of this was for, he even asked about if it would be covered and they said you have a credit on your account. (They apparently over billed one of the visits by 100+ dollars). Then a bill comes in the mail for over 200 dollars for this eye exam. Needless to say after several days of debate it was written off. Then we attempted to find another pediatrician and my husband having more compassion than I called to say we were going to give them another shot. He was told "You cannot just change your pediatrician whenever you like". (how professional!) Then after our child caught pink eye and a cold from day care we call the office and they are able to schedule us an appointment for the same day, we drive down and waited over an hour to never see anyone and when inquiring how much longe

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Choosing a pediatrician for your newborn is one of the mot important decisions you have to make. And choosing North Point Pediatrics has been one of the best decisions my husband and I have made our baby. We really appreciate the service that they provide - you never have to wait and they are alway accomadating.

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After having a really bad and scary experience with another pediatrician, I came here. Dr. Maryann Fedack listened to my concerns about my daughter's health, ordered the necessary tests and my daughter is doing much better today. The office staff is nice and professional and every time I've called, I've received a call back the same day. So nice to work with professionals!

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I appreciate that the doctors and nurses take the time to answer my many questions as a first time mom and are always quick to reassure if there is nothing to worry about. That being said, they were also quick to refer me to a specialist when it was something out of their realm. Dr. Cabrera is great!

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I have a few friends who bring their kids here as well and it's a really good practice. I always get a phone call back from the on-call nurse and when our child was sick over the weekend, a doctor called us back w/ lots of advice right away. I've been very pleased.

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