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North Pointe Safety Cab Co

7 Reviews

(404) 875-9882

703 Lakeshore Cir NEAtlanta, GA 30324   map »

Business overview

Reviews

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"The Customer is a Nuisance" Attitude, 5/10/2010

Cab wouldn't come out for us. They don't accept placenames (major landmarks) and intersections--only specific street address, which may not always be readily available. In addition, the dispatcher... was incredibly impatient and rude--not the sort of "customer first" attitude I expect. She could have nicely explained the issue or even offered to help me find the addr. I expect a cab service to know the city in which they operate. Go to NY and ask for "Lincoln Center" and they're not going to ask you where it is. These folks don't deserve your business.

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Fast and fair, 11/27/2006

I called these folks on Thanksgiving for a 5 a.m. ride - the driver showed up in under 5 minutes, took me directly to the train station quickly and efficiently. (Another cab company took a more... meandering route just to rack up a couple extra bucks on the fare - totally put me over the edge.) Also, the driver was listening to NPR - a nice perk.

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Displaying 1-7 of 7

Reviews

AFL

Reviews: 13

"The Customer is a Nuisance" Attitude

Cab wouldn't come out for us. They don't accept placenames (major landmarks) and intersections--only specific street address, which may not always be readily available. In addition, the dispatcher was incredibly impatient and rude--not the sort of "customer first" attitude I expect. She could have nicely explained the issue or even offered to help me find the addr. I expect a cab service to know the city in which they operate. Go to NY and ask for "Lincoln Center" and they're not going to ask you where it is. These folks don't deserve your business.

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boondocksfan

Reviews: 11

Fast and fair

I called these folks on Thanksgiving for a 5 a.m. ride - the driver showed up in under 5 minutes, took me directly to the train station quickly and efficiently. (Another cab company took a more meandering route just to rack up a couple extra bucks on the fare - totally put me over the edge.) Also, the driver was listening to NPR - a nice perk.

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MissTalia

Reviews: 12

Safety!

I have been using this cab company for a very long time. They have always been on time. I feel very comfortable and safe with their drivers. Also take advantage of calling ahead to schedule a pick up time!

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gerriwithJJ

Reviews: 10

Best I know of

Good service, always on time. The staff are friendly and helpful.

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wray1959

Reviews: 4

They're OK but not the Second Coming

I don't get why people are so devoted to this company. They do a perfectly fine job, but they're not any better than any other cab company I've used.

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Lebowski

Reviews: 20

Happy with Buckhead Safety Cab

I use Buckhead Safety Cab all the time to get back and forth between my home and Hartsfield. I usually call the night before and can always count on the the driver to arrive a few minutes before my pick-up time. The drivers are a friendly lot and they always are happy to accept a credit card - including AMEX. Cabs are generally clean and spacious. I have used them upwards of 30 times and have no reason to use anyone else.

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Debster

Reviews: 11

Don't leave home without their number...

These folks always show up on time -- even for the early morning trip to the airport -- and never fail to get you home safe after too much to drink. Please take their number and call them rather than drink and drive!

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