North Pointe Safety Cab Co

Cab wouldn't come out for us. They don't accept placenames (major landmarks) and intersections--only specific street address, which may not always be readily available. In addition, the dispatcher was incredibly impatient and rude--not the sort of "customer first" attitude I expect. She could have nicely explained the issue or even offered to help me find the addr. I expect a cab service to know the city in which they operate. Go to NY and ask for "Lincoln Center" and they're not going to ask you where it is. These folks don't deserve your business.

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I called these folks on Thanksgiving for a 5 a.m. ride - the driver showed up in under 5 minutes, took me directly to the train station quickly and efficiently. (Another cab company took a more meandering route just to rack up a couple extra bucks on the fare - totally put me over the edge.) Also, the driver was listening to NPR - a nice perk.

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I have been using this cab company for a very long time. They have always been on time. I feel very comfortable and safe with their drivers. Also take advantage of calling ahead to schedule a pick up time!

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Good service, always on time. The staff are friendly and helpful.

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I don't get why people are so devoted to this company. They do a perfectly fine job, but they're not any better than any other cab company I've used.

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