Displaying 46-60 of 71
We switched our security service about a year ago and have never been happier. Our installer, Grant, offered tremendous value by analyzing our current system, offering suggestions and answering all questions in an open and honest manner. In our case, Grant was able to work with our existing system and didn't try to upsell us beyond the changes we wanted to make. The monitoring service works very well - on several occasions when I've set the alarm off by accident, we've gotten a call to our house with one or two minutes. I can't recommend Northstar enough!
Posted: 2/17/2010 • Link to this review
Grant at NorthStar did an excellent job consulting with me about the specific needs for my security situation and what options were available. After we figured that all out, he installed everything in one day! The level of care and professionalism on the install was top-notch and we are very pleased with our system.
Posted: 2/17/2010 • Link to this review
Mr. Susten and Grant did a wonderful job! Mr. Susten came out and walked me through and showed me everything that I would need. Grant installed everything just a promised! Hey they even included a free smoke detector for mentiong kudzu! The touch screen pad is awesome and so is their serivce! Highly recommend!
Posted: 2/12/2010 • Last edited: 2/13/2010 • Link to this review
I contacted Northstar on behalf of our company. We were stunned with the immediate, outstanding service we received when we were not an existing customer. We needed a technician to determine a problem on an existing alarm system. Grant came out a few hours later, corrected the issue, offered suggestions for improvement and answered a myriad of questions we had. We are so delighted to work with Northstar Security, Inc. and anticipate adding new equipment because of their attention to detail! Thank you! Barbara did a superb job of connecting us to the right person!
Posted: 2/04/2010 • Last edited: 2/05/2010 • Link to this review
If your home has been burglarized, a security consultation from NorthStar will restore your sense of well being and peace of mind. Consciencious management, knowledgeable installers and friendly customer-service staff make NorthStar your best choice for home security solutions, bar none.
Posted: 1/31/2010 • Link to this review
I've had my NSS system installed for a while now and have been really pleased with the service. Grant Kirby took care of my installation and setup with ease. I've had a few questions along the way and they have always been helpful. I have recommended them to several friends.
Posted: 1/20/2010 • Link to this review
- provided great service (developed a plan that fit my needs) and on-time for all appointments - explained features of selected products - felt comfortable working with Grant Kirby throughout the process - delivered a quality product at a good value with no wasted time - i've accidently tested the product/service several times and it works!
Posted: 1/18/2010 • Link to this review
I shopped around extensively for my security system: ADT, Brinks, Ackerman, Alarm Monitoring of Atlanta, and several others. Northstar gave me the best price and service. Grant was very knowledgeable and helpful. He made sure every detail of the installation went smoothly, and that I knew exactly how to operate my system. I would highly recommend Northstar for their outstanding customer service.
Posted: 12/17/2009 • Link to this review
NorthStar Security is a great company to do business with. They have honest service and competitive prices. You do get more than what you pay for. This company offers a very important feature for security companies: they are always there for you. Grant is professional and you can tell he knows his job. I highly recommend them to anyone who wants to feel in good hands in regards to their security.
Posted: 11/16/2009 • Link to this review
Thanks David for the Great Review! We're glad your happy with the service you received and will let Grant know he has another satisfied customer.
NorthStar Security is a great company to do business with. They have honest service and competitive prices. You do get more than what you pay for. This company offers a very important feature for security companies: they are always there for you. TJ and Gary are professional and you can tell they know their job. I highly recommend them to anyone who wants to feel in good hands in regards to their security.
Posted: 9/29/2009 • Link to this review
We love receiving 5 Star Reviews! Good to hear that TJ and Gary continue to exceed their customers expectations.
I bought a home with a security system installed that I did not have a code for. It began making random, repeated noises, including all through the night. Without the code, I had no way to stop it. Other companies in town ignored my desperate pleas for help (or said they would help but failed to follow through), but NorthStar came to my home the same day I called them, fixed the problem for a very reasonable price, and spent time showing me how to use the system. Courteous, capable, and very responsive service. I can sleep again. Thank you NorthStar, and I really mean it!
Posted: 9/17/2009 • Last edited: 9/29/2009 • Link to this review
Your welcome Justin! The minute you become our client, you become an integral part of NSS and its future. Every job our company performs is important and you will play a key role in the continued growth of our company. Thanks for the great review.
We compared pricing on a number of home security providers and found NorthStar Security to be the best value in town. I would highly recommend giving Northstar an opportunity to earn your business.
Posted: 5/15/2009 • Last edited: 9/29/2009 • Link to this review
I am a business owner who needed a state of the art alarm, camera, and access control system installed in my new location. I thought i would have to call multiple companies to handle this. NorthStar Security was able to handle all of it, and I was very impressed with the entire install. It was clean and professional. All of the install technicians were courteous and knowledgeable. I would recommend NorthStar Security to anyone who is looking for top notch protection at a great price!
Posted: 4/10/2009 • Last edited: 9/29/2009 • Link to this review
After struggling with mediocre service from ADT, and lots of run-around with Ackerman, I am so pleased to have met NorthStar. They did a great job, and our system works reliably -- they even corrected some problems that the other companies said were "impossible" to fix. Highly recommended!
Posted: 4/07/2009 • Last edited: 9/29/2009 • Link to this review
Northstar was such a pleasure to deal with. I didn't feel like they were trying to upsell me on anything I did not need. The installation took a few hours and they cleaned up after themselves. I have already mistakenly set off my alarm twice and the monitoring office called right away to make sure everthing was okay. I couldn't be happier with my choice to go with Northstar!
Posted: 3/06/2009 • Link to this review
Look to NorthStar for the ultimate in residential and commercial security solutions. We provide monitored burglar and fire alarms, video surveillance, access control, commercial fire systems and more.
We promise to give an upfront and honest security evaluation and offer both contract and no contract monitoring terms at the absolute best prices. Customer Service is our top priority. Whatever your needs are, we can be your solution.
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Fully Licensed and Insured. Good Standing members of BBB & Atlanta Home Builders Association. We have a strong resume including Residential/Commercial Security, Fire, CCTV, Access Control (Prox. & Biometric), Data/Wifi Distribution/Home Automation, PBX Systems, Many other custom applications. We can provide custom solutions and Top-Notch Installation for very competitive rates.
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