I am in the midst of a remodel and was in need of a new furnace and duct work. I had 4 heating contractors come in and Northend was one of them. After meeting with Doug and going over my ideas, I felt very comfortable with him and was impressed with his knowledge and the estimate was very fair. I decided to go with him and I do not regret my choice. His crew was knowledgeable and likeable. They did a clean job and left my basement looking better than it did when they arrived. I would definitely recommend them to my family and friends or anyone looking for a solid HVAC contractor.
Posted: 1/16/2013 • Last edited: 2/25/2014 • Link to this review
Northend Home Heating saved us thousands over what we would have paid otherwise and sold us only what we needed. If you feel like you are being sold a used car and not a furnace, give Doug a call. Doug's approach is practical and was very helpful in clearing the muddy waters of purchasing a replacement furnace. Northend completed the job quickly and cleanly!
Posted: 9/14/2012 • Last edited: 2/25/2014 • Link to this review
Had to call Doug to check out my heating system which is an older system. Doug came within the hour and assessed the problem and educated me on how heating systems need to work. Not pushy on having me upgrade my system. Loved that. I will definitely be calling back for further service. An like others said, do yourself a favor and call!
Posted: 9/11/2012 • Last edited: 2/25/2014 • Link to this review
Last week, I finally got my new fireplace and went to install it only to find the shut off valve was defective. I called Doug and true to his advertising of being proud of his work, he came out and replaced the valve for free and even hooked up my new fireplace for me!!! He stands by his work!!! And as if hooking up my new fireplace was not enough extra service, he found a dryer vent that had come loose and offered to fix it for me --- for FREE AGAIN!!!
Posted: 9/06/2012 • Last edited: 2/25/2014 • Link to this review
I originally had Doug replace my oil furnace with a high efficiency gas one. He was quick, professional, clean and found ways to work around a very small area to make everything work. Rather than selling me an expensive filter, he told me where to get the replacement online at a much cheaper price.
Posted: 8/31/2012 • Last edited: 2/25/2014 • Link to this review
Only one word describes the service of Nothend Home Heating, FANTASTIC! Doug installed a furnace at our home 7 years ago. We have never had a problem, until, 1/14/12. The furnace was not turning on and it was very cold, (the first snow of 2012 in Seattle). I called Doug and he immediately set up an appointment for that day! We were not expecting such prompt service on a Saturday. He called again and said he would arrive, one hour earlier than scheduled! With snow on his truck, he arrived and after a bit determined what the problem was and fixed it. As other reviewers have said, do yourself a favor and call. I would adjust the stars to 10!
Posted: 8/22/2012 • Last edited: 2/25/2014 • Link to this review
Excellent!! Doug and his son where quick to respond after an old furnace quit, leaving us cold and frankly miserable. They offered a replacement and removal of our old furnace as well as information and applications for two different rebate programs saving us $600.
Posted: 8/13/2012 • Last edited: 2/25/2014 • Link to this review
Doug, came out early which was great! He arrived and got right to the job without being overly chatty or taking a long time to get to the issue. He gave me some good tips and remained professional throughout the service. Overall, I was happy with: 1.) Quick service 2.) Great work 3.) Fair priced work.
Posted: 8/07/2012 • Last edited: 2/25/2014 • Link to this review
Doug installed this furnace a year and a half ago. I waited to see how things would work out before writing a review. The installation was flawless. Excellent metal workmanship with the installation. Doug is a craftsman with metalwork and ducting. The gas furnace he installed was an American Standard and it has served us extremely well. We had one problem and Doug took care of it immediately. Very careing and responsive service! I would definitely use him again.
Posted: 7/31/2012 • Last edited: 2/25/2014 • Link to this review