Northpoint Classic Automotive

I went to these guys for years. My Audi had one problem after another so I was on a first name basis with these guys. I was never particularly impressed with their prices but their work seemed reliable. I had a leaking power steering rack for the last couple years on my Audi A4. I was originally quoted $900 and a year later $1100 to fix it. Three years later I was finally ready to get the issue fixed. Again, I was quoted $1100 over the phone, so I accepted that and dropped the car off. The next day, they call to tell me the work is done so I go to pick up the car. I walk in, make small talk with the guy (same guy I ve dealt with for years), give him my card and sign the receipt. I assume if I m quoted $1100 the day before and no one calls me or no one says different picking up the car, the price is $1100. Not until I get home and look at the receipt do I notice I just paid $1480. Granted, I should have looked at the receipt before paying, but the work was done at that point anyway. I can tell you if I had been honestly quoted $1480 I wouldn t have had the work done to begin with. I would have got another quote or gone to the dealership for that price. I called to complain but that got me nowhere. Of course he lied and said he didn t rememeber quoting me $1100 the day before . I felt like $380 was just stolen from me. They obviously don?t care to lose/abuse a repeat customer. I ll take my business to someone honest from now one. Moral of the story: a) You can t trust anyone. b) Do NOT buy an audi.

Jonathan and the guys at Northpoint have done several repairs for my family and I would recommend them to anyone needing repairs at fair prices. I have found them to be friendly and competent mechanics.

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I have owned several foreign cars; Range Rover, BMW, Mercedes, Porscheeven a few Fords.These guys are the bestHonest, fast, hard working and reliable. I can call Jonathan and he is always honest and straight forward. I can feel comfortable with them telling me the difference of what is critical, needed or can wait. The prices are always the best for the vehicle.Nice to have someone you can trust!...

I have finally found a repair shop that I can trust. They seem to be to most honest place I have found in many years. They make you feel very comfortable and explain in detail the problem in English not shop talk.

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