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Northside Hospital

(404) 851-8000 www.healthgrades.com... »

1000 Johnson Ferry Road North EastAtlanta, GA 30342   map »

Business overview

Kudzu's "Best Of" Winner

2012

Some data provided by HealthGrades.

Reviews

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Rude, 9/28/2011

I was scheduled for outpatient tests and the registration and billing departments were rude. Sorry that you hate your jobs, but I'm trying to purchase services and apparently they didn't care if... they have my business. I went to Kennestone instead and had a totally positive experience - actually they went beyond my expectations to make sure i was going to be ready for my tests, all my questions were answered and they made the entire registration process positive.

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Maybe good provider but poor at customer care, 8/04/2011

Services are expensive and they don't accept any payment plans. You owe $1,000 and you better pay it right away. Their Customer Service Dept is outsourced to a collection agency and they treat their... customers like they are deadbeats even if there is a willingness to pay on a reasonable payment plan.

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Displaying 1-13 of 13

Reviews

Happy1111

Reviews: 2

Rude

I was scheduled for outpatient tests and the registration and billing departments were rude. Sorry that you hate your jobs, but I'm trying to purchase services and apparently they didn't care if they have my business. I went to Kennestone instead and had a totally positive experience - actually they went beyond my expectations to make sure i was going to be ready for my tests, all my questions were answered and they made the entire registration process positive.

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Mudgie

Reviews: 11

Maybe good provider but poor at customer care

Services are expensive and they don't accept any payment plans. You owe $1,000 and you better pay it right away. Their Customer Service Dept is outsourced to a collection agency and they treat their customers like they are deadbeats even if there is a willingness to pay on a reasonable payment plan.

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gtbuzz30

Reviews: 3

Good experience

Very thorough but a bit pricey. May have been better off going to an urgent care facility. No complaints about the quality of service.

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Kelly_266

Reviews: 2

TERRIBLE!!!

I have had two children in Atlanta. My first one was born at Northside.Not only did they never communicate with me about what was going on (it was three hours before I saw her) but because of their negligence, I was there three extra days. Even their nurses said that becuase of budget cuts, they were all overworked and couldn't provide adequate care. After I told them I wasn't coming back, they then were nasty to me. My sencond daughter was born at Piedmont Hospital. 10000% better. I wouldn't even go back to Northside for a paper cut!!! Everything from care to admisintration to billing was a NIGHTMARE!

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travioli

Reviews: 5

A hospital worth talking about

I had surgery recently at Northside (main campus) and everyone there from start to finish was professional, kind and caring. It is obvious that they are discriminating in their hiring and training in order to provide such a consistently positive experience through multiple departments.

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tuffcritic

Reviews: 145

Calm Nurses, Professional Doctors

The professional staff from the nurses to the doctors made the visit as pleasant as possible. THey were knowledgeable and professional at all times. They tried to keep everyone's spirirs up.

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kbear1027

Reviews: 2

Outpatient GI Lab

The staff spent a lot of time chit-chatting in loud voices about their personal lives. Seemed out of place to me and highly annoying. A quiet atmosphere would have been much more appreciated. I felt like I was intruding on their space.

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afluffypenguin

Reviews: 5

Saved my and my kids life

I had 2 high risk pregnancies. The staff at Northside saved my life twice and the lives of my children. They were very professional through our 6 month (high risk unit, NICU, ICU, and maternity ward) stays there. I really appreciate all the Northside has done for our family. I doubt we would be here if it were not for them.

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riley5

Reviews: 14

Not recommended

Northside nurses will tell you that the St. Joe's nurses across the street are paid better. It shows in the difference in attitudes and in the quality of care. My father was in three different hospital's ICU's during his terminal illness, and the care at Northside was by far the worst. They made a serious error in the last week of my father's life, and I've been told by doctors at another hospital that it may have been the cause of his death. I won't set foot in that hospital again.

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justintime

Reviews: 19

Great place, would definitely recommend to anyone

I delievered my first baby at Northside Hospital last year. Heard so many good reputation about this hospital, and it's really as expected. The nurses at the Maternity Ward are professional, efficient, and some are really helpful. They really take good care of you when you're there. Doctors are friendly and professional too. Great at their jobs. The stay at the hospital after my delivery was excellent. No complain. Room is comfortable and cozy, got everything I needed.

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sugahillgreg

Reviews: 12

Great maternity ward and infant care

We've been there for baby delivery (including a total of 6 weeks in the NICU) and they do an excellent job. I couldn't be happier with the NICU staff.

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Juliannasmom

Reviews: 10

Great Hospital

I've been to Northside twice - once from a car accident and once to deliver my baby. Both times I was impressed with the staff and the urgency with which everyone worked.

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konsoul

Reviews: 9

treated me really well

had an emergency and had to go to Northside. they treated me very well and i was in the doctor's room within 5 miutes. doctors and nurses were very nice and answered all my questions.

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