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Northside Hospital

1000 Johnson Ferry Road North East 
Atlanta, GA 30342
Phone: (404) 851-8000
Website: www.healthgrades.com...
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Northside Hospital Northside Hospital : Hospitals, Atlanta, GA



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Reviews
Reviews: 2

Posted on 9/28/2011

Rude
I was scheduled for outpatient tests and the registration and billing departments were rude. Sorry that you hate your jobs, but I'm trying to purchase services and apparently they didn't care if they have my business. I went to Kennestone instead and had a totally positive experience - actually they went beyond my expectations to make sure i was going to be ready for my tests, all my questions were answered and they made the entire registration process positive.
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Reviews: 11

Posted on 8/4/2011

Maybe good provider but poor at customer care
Services are expensive and they don't accept any payment plans. You owe $1,000 and you better pay it right away. Their Customer Service Dept is outsourced to a collection agency and they treat their customers like they are deadbeats even if there is a willingness to pay on a reasonable payment plan.
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Reviews: 3

Posted on 10/14/2010

Good experience
Very thorough but a bit pricey. May have been better off going to an urgent care facility. No complaints about the quality of service.
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Reviews: 2

Posted on 10/15/2008

TERRIBLE!!!
I have had two children in Atlanta. My first one was born at Northside.Not only did they never communicate with me about what was going on (it was three hours before I saw her) but because of their negligence, I was there three extra days. Even their nurses said that becuase of budget cuts, they were all overworked and couldn't provide adequate care. After I told them I wasn't coming back, they then were nasty to me. My sencond daughter was born at Piedmont Hospital. 10000% better. I wouldn't even go back to Northside for a paper cut!!! Everything from care to admisintration to billing was a NIGHTMARE!
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Reviews: 5

Posted on 7/10/2008

A hospital worth talking about
I had surgery recently at Northside (main campus) and everyone there from start to finish was professional, kind and caring. It is obvious that they are discriminating in their hiring and training in order to provide such a consistently positive experience through multiple departments.
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