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Northside Urgent Care and Family Medicine

6 Reviews

(770) 205-2804 www.northsideurgentcare.com » View Website »

5610 Bethelview Rd, Ste 500Cumming, GA 30040   map »

Business overview

Services

  • Child Care
  • Immunizations

Type of Clinic

  • Dental Care
  • General Health Care
  • Integrative Medicine
  • Obstetrical & Gynecological Care
  • Primary Medical Care
  • Specialty Medical Care
  • Urgent Care
  • Vision Care

Payments Accepted

  • Debit Card

Reviews

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Unethical and Dishonest, 10/03/2012

Unethical and Dishonest employees and Office Manager to say the least. Lied to by 2 representatives about what would be charged, and later received a bill for additional monies. When asked why I... was told otherwise, they offered no solution to rectify the situation and simply said "you owe it." Would not send the sickest of patients in an emergency to this unethical practice. Check the other review sites and you will see similar complaints. Also check the BBB of Georgia.

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Diasappointed..., 2/14/2011

Absolutely the worst experience I have ever had with any healthcare facility. We stopped at this urgent care center because it was a sunday and it was 5 miles from where we live,oh and it has the... Northside logo on its sign...but boy was the front clerk incredibly rude, uncaring,and unprofessional. I felt like all she cared about was my insurance card, not the fact that my husband was sick. I'm a registered nurse, so I know first hand about healthcare, insurance policies and procedures, but this women had no tact, professionalism, or accommodating attitude about her. My initial experience was so bad, my husband and I left, drove 13 miles out of our way to another clinic, where our experience was wonderful, my husband got diagnosed with the flu, took tamiflu and felt good the next day, which was all we wanted! Then I tried to call to talk with the manager about our awful experience...have left two messages and still have not heard a thing back from them.

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Displaying 1-6 of 6

Reviews

Rebecca15

Reviews: 2

Unethical and Dishonest

Unethical and Dishonest employees and Office Manager to say the least. Lied to by 2 representatives about what would be charged, and later received a bill for additional monies. When asked why I was told otherwise, they offered no solution to rectify the situation and simply said "you owe it." Would not send the sickest of patients in an emergency to this unethical practice. Check the other review sites and you will see similar complaints. Also check the BBB of Georgia.

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CK81409

Reviews: 1

Diasappointed...

Absolutely the worst experience I have ever had with any healthcare facility. We stopped at this urgent care center because it was a sunday and it was 5 miles from where we live,oh and it has the Northside logo on its sign...but boy was the front clerk incredibly rude, uncaring,and unprofessional. I felt like all she cared about was my insurance card, not the fact that my husband was sick. I'm a registered nurse, so I know first hand about healthcare, insurance policies and procedures, but this women had no tact, professionalism, or accommodating attitude about her. My initial experience was so bad, my husband and I left, drove 13 miles out of our way to another clinic, where our experience was wonderful, my husband got diagnosed with the flu, took tamiflu and felt good the next day, which was all we wanted! Then I tried to call to talk with the manager about our awful experience...have left two messages and still have not heard a thing back from them.

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flintlock

Reviews: 15

All about the money

Doctor wrote for expensive drug instead of Amoxicillin like others always do. Could not give me an answer why.

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Moonie

Reviews: 1

Worst in Town

I took my wife in the day after Thanksgiving (very busy and no seats)to see if she had pneumonia. She signed in and was told it would be 3 hours. We left and came back 2 hours later and the front end people said she shouldn't have left and put her on bottom of list (another 2 hours). They said you couldn't leave but when I asked for something that stated that... they said always a rule. Why would they want sick people in a confined place and force them to wait? Rules are arbitrary and front end people are not nice just argumentative. Manager no where to be found. The also said not affiliated with Northside Hospital yet their web page says strategic alliance. In my opinion very mismanaged and I will never take my family back.

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Jackie770

Reviews: 2

Customer

Saturday visit for minor illness. Short wait, good service. Received bill, office visit charge $254.00 to walk in door. Not worth the convenience, will wait until Monday next time.

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briand88

Reviews: 3

Worth every bit!

Worth the wait, the money and my kids life! A TRUE BLESSING AND LIFESAVER! I'll never forget this clinic, and they'll alwasy be my "go-to" place!

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