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Northwest Exterminating

(770) 667-2323 callnorthwest.com »

193 N Main StAlpharetta, GA 30009   map »

Business overview

Reviews

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Excellent Customer Service, 4/22/2013

Very friendly people who are customer oriented. They seem to go out of their way to do a great job!!


could be better, 8/08/2012

Not sure on the scheduling. The time set up doesnt always work with the customer. The prices could be better,,or a can of raid might work as well. If we could teach the bugs at the house to answer ... the phone the scheduling might get better.

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Reviews

eddiereece

Reviews: 33

Excellent Customer Service

Very friendly people who are customer oriented. They seem to go out of their way to do a great job!!

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not important

Reviews: 92

could be better

Not sure on the scheduling. The time set up doesnt always work with the customer. The prices could be better,,or a can of raid might work as well. If we could teach the bugs at the house to answer the phone the scheduling might get better.

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atlatl20

Reviews: 1

Very good service for termite protection

I have used northwest exterminating for several years now. They have been really efficient and friendly. They are always on time. I appreciate their honesty. I'm satisfied.

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prayanytime

Reviews: 1

Disappointed

I chose NWE based on reviews. They came out 3 times (2 scheduled and 1 repeat) however I still have bugs. My 3rd Qtr appt was scheduled when I was not available, NWE chose the date and time however previously I received a reminder phone call and was able to book a convenient time.. Although I wasn't home they sprayed outside (didn't know they were spraying outside), I still received a bill for $70 for the Qtrly pest control. I called and asked to cancel the service, the woman I spoke with said she would have someone call me. As of today, no one has called however I keep receiving a late due notice for home pest control that I never received. The organic and regular product did not work for me, I'm not impressed with the customer service.

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LABrown12

Reviews: 5

Great Job

Great Job, on time and worked quickly. the tech was very imformative. I also like that they use organic products.

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Tabby1

Reviews: 2

Great service

Great company! Showed up on time which is rare nowadays. Plus, they are the only company that uses organic spray. Very important since we have children. Graet job!!

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atlantaperson

Reviews: 15

Good People, Do A Good Job

I'm really not sure what pest control and termite protection costs these days since I hired on Northwest about 5 years ago. I know back then they had the best prices around. I have been impressed with their service. They do a good job responding to concerns and are always prompt and very nice when they visit. I've had a couple problems with bugs since they have been working, but whenever I have called to tell them about it, they have come out within 48 hours to deal with the problem.

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