Dustin came out today from Northwest, and I must say that I was highly impressed by both Dustin and the company. This is the first time we have used them. Dustin called when he was on the way and was very friendly and knowledgeable. I always feel a little weird about having people I don't know in my home, but Dustin made me feel right at ease. He went above and beyond what was detailed during my initial conversation with the office and made sure our house is protected from pests in every way. He really did a thorough job, and I feel so much better knowing that Northwest is protecting my home and loved ones. The prices are extremely reasonable and I couldn't be happier with the service provided.
Posted: 9/11/2013 • Link to this review
Northwest did my termite exterminating for 1 year after I moved into my new home and afterward the initial warranty period, all I received was an invoice demanding payment. Their prices are comparable to other vendors but without my initiating service again, I started receiving demanding bills for service not performed. I'll call them soon but after those nasty letters, I doubt if I'll use them this year.
Posted: 3/09/2006 • Last edited: 1/02/2008 • Link to this review