Oasis Eyecare, PLLC

1 star rating 1 Review

(480) 333-6563 Call

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1444 S Sossaman Road, , Located Inside CostcoMesa, AZ 85209

Reviews

  • Oasis Eyecare, PLLC - Mesa, AZ -  Shanna0008

    Reviews: 1

    Bad Customer Service
    Shanna0008 (1 review)
    5/06/2017

    This optical office is the WORST. I scheduled an eye exam appointment and they failed to mention that their office was under construction and had temporarily moved locations - across town. I arrived at Costco on time and had to wait 15 min for someone to help me (had to take a number). When I told the lady that I had an appointment with the optometrist, she said "Uh-oh" and got on the phone. Not explaining anything to me, she hands me the phone - a lady who proceeds to give me directions to another location approx. 6 miles away. Again, nobody explains why I have to go to another location or why I was not told about this when I scheduled my appointment or during phone confirmation the day before. I was so annoyed, I decided to cancel my appointment and go somewhere else. The customer service here is deplorable. Even if not telling me about the location change was a mistake, they could have at least explained that and apologized. I can't believe they think its okay to waste people's time like that.

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    Project Details

    Area Mesa, AZ

    Date May 2017

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Business details

Vision Aids

  • Any Contact Lenses
  • Disposable Contacts
  • Extended-Wear Contacts
  • General Eyewear
  • Glasses
  • Hard or Gas Permeable Contacts
  • Replacement Contacts & Glasses
  • Soft Contacts
  • Tinted Contacts & Lenses

Treatments Offered

  • Diagnostic Testing
  • Exams
  • General Optometry
  • Geriatric Specialty
  • Preventative Care
  • Topical Medications

Specialty

  • Allergies
  • Astigmatism
  • Cataracts
  • Diabetes-Related Problems
  • Eye Strain
  • Farsightedness
  • Nearsightedness
  • Pink Eye

Hours of Operation

  • MON
  • 10:00am
  • 6:30pm
  • TUE
  • 10:00am
  • 6:30pm
  • WED
  • 10:00am
  • 6:30pm
  • THU
  • 10:00am
  • 6:30pm
  • FRI
  • 10:00am
  • 6:30pm
  • SAT
  • 10:00am
  • 4:00pm
  • SUN

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Languages Spoken

  • English
  • Spanish