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Oberer's Flowers

(937) 223-1253 oberers.com

1448 Troy StreetDayton, OH 45404 map it »

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Business overview

Reviews

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Great customer service., 5/08/2012

After a mix up with 2 orders and dealing with a specific manager that seemed more interested in money than service, I was able to talk with a manager that took care of the problem and has ensured I... will be a repeat customer.

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very poor customer service, 3/06/2010

Oberer's flowers, will never use them again!! I called on Thursday spoke to a very nice gentleman, to see if they would deliver to St Paris for grandma's funeral and to heads them up for the... arrangement I wanted, as well as, to make sure that they would be open to take the order since the service was not to be finalized until Saturday, they assured me that for the price I would be spending, well over $200, they would absolutely do that! I call today, Saturday,spoke to very unfriendly lady, and they tell me no they can't deliever there and there is no manager there ....so I told them to cancel my account. Neverever again, this was the third time they have not been truthful, at times when I am already extremely distressed to begin with! The other two times they messed up the billing, one of which they made right by delievering flowers to my grandmother's house ...guess where... yep in St Paris....I should have learned the first time but always give second and apparently third chances.....but not anymore!

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Displaying 1-4 of 11

Reviews

by Shell6a at Citysearch

Great customer service.

After a mix up with 2 orders and dealing with a specific manager that seemed more interested in money than service, I was able to talk with a manager that took care of the problem and has ensured I will be a repeat customer.

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dlynnrn

Reviews: 0

very poor customer service

Oberer's flowers, will never use them again!! I called on Thursday spoke to a very nice gentleman, to see if they would deliver to St Paris for grandma's funeral and to heads them up for the arrangement I wanted, as well as, to make sure that they would be open to take the order since the service was not to be finalized until Saturday, they assured me that for the price I would be spending, well over $200, they would absolutely do that! I call today, Saturday,spoke to very unfriendly lady, and they tell me no they can't deliever there and there is no manager there ....so I told them to cancel my account. Neverever again, this was the third time they have not been truthful, at times when I am already extremely distressed to begin with! The other two times they messed up the billing, one of which they made right by delievering flowers to my grandmother's house ...guess where... yep in St Paris....I should have learned the first time but always give second and apparently third chances.....but not anymore!

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by 937RoysGirl at Citysearch

Most beautiful flower arrangements in town

I recently ordered holiday centerpieces for members of my boyfriends family for Christmas through their website. All I can say is the online pictures did not do the centerpieces justice as they were larger than I had expected and absolutely gorgeous! The topic of conversation for the entire family on Christmas Eve! I have ordered from them several times in the past year mostly online but have had an occasion to visit the store, everyone I have ever dealt with is friendly and courteous and a pleasure to do business with. They have a wide variety of arrangements and price ranges to choose from.. If you're looking to order flower arrangements Oberers is the place to go through. I will bedoing business with them for a long time to come!

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by Jason577w at Citysearch

I love Oberers

I love Oberers Flowers and wouldn't use any other florist in Cincinnati. If I don't know what to send, they do and its always appropriate, beautiful and fresh.

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