Apparently there was a change of ownership recently, and "Mr. Lee" has not been minding the store very well. If there's a problem, it becomes your problem. I used the service for years, and never had problem while the founder was running it. Now it's going downhill. Fast.
Posted: 4/25/2011 • Link to this review
We discovered O'Grady's Professional Cleaners does home pick-up and delivery when we first moved to Cleveland Heights. We have been loyal customers now for three years and have had countless instances of superior service. Mona, who works in the shop, is a jewel of courtesy and Kevin O'Grady really treats his customers like gold. A great dry cleaner!
Posted: 3/20/2009 • Link to this review