Thanks for stopping in and welcome to Ohana Pool & Spa Care. I hope that we can be of assistance to you and your pool and spa service needs. Ohana Pool & Spa Service is located in Surprise Arizona but we travel abroad and strive to provide the very best pool service and pool repairs for our customers. The majority of our service and repair customers are from referrals and word of mouth which in turn brings us great satisfaction!
"Ohana means Family" and that is what we are a Family.. run company! With over 25 years of pool industry experience at your disposal, let us be your service choice! We are just a phone call away!
We purchased our home from across the country and contracted with John to service our pool until we arrived at our new home in Surprise (approximately a month later). John initially won me over in our phone conversations and dealings. We paid him to "open" our pool and maintain until our arrival. Upon our cross country trip I tried numerous to contact John to let him know we were on our way and to check in. John NEVER did return my calls and instead (days later) emailed me a hookey email that termedour contract w/o reason, took almost $500 from us, and when we arrived at ournew home after a 6 day trek....we found a SWAMP in lieu of our pool :( we had permanent damage due to the lack of care. John never did return our calls. Overall we WERE EXTREMELY DISSATISFIED! It was a horrible welcome to our new surroundings. Where I come from people take great pride in their work, name and integrity...this was not the case in our interaction with company and specifically John Dagostino. We had this experience in 2011 and it still bothers me, I wouldn't want this to happen to someone else!
Posted: 2/25/2012 • Link to this review
I couldn't imagine a better company! John is friendly, professional and very good at his job. We recommend him to everyone we know. They also have the best customer service. He always takes time to address any question or concern we may have. If you are in need of a pool service, you MUST choose Ohana.
Posted: 4/20/2010 • Last edited: 4/21/2010 • Link to this review
My husband and I had our pool serviced by John and I have to say he was AWESOME and GREAT. Answered all our questions, is honest, and is willing to go out of his way to make sure his customers are happy. We are truly happy we find him and will contuine doing business with John. Thanks again Mahalo.
Posted: 4/20/2010 • Link to this review
Thanks and let me know when you drain the pool?
"Hey Scooty Thanks"
Thanks guys let me know if you need pool service in the future!
Hands down the best pool service company in the valley!!!!!!!!!! If your looking for great pool service and repairs then call John the owner of Ohana Pool & Spa Care, LLC. He does all of his own work and he either answers or returns all of his phone calls. TOP NOTCH COMPANY
Posted: 2/01/2010 • Link to this review
Thank you very much for the review.
I recently had issues with my pool pump and knew I needed a new system. John was very knowledgeable, courteous and quick to respond. He installed a pump and filter days after I talked to him. I am very happy with the new equipment and decided to switch weekly pool service to Ohana Pool& Spa Care as well. John starts with the new year (2010) and I am looking forward to doing business with him.
Posted: 12/30/2009 • Link to this review
AWWW Thanks Diane your awesome. I will do the best that I can to handle all your pool needs.regards john P.S. the pool is really silent with the new install of the pump and filter system.
Thanks very much for the review and we will keep it clean.
Found John (Ohana Pool) online and it was my lucky day. Was able to diagnose problem over phone and came out promptly and did a great repair while saving me money. Any future pool problems and John's on my "to call" list.
Posted: 10/26/2009 • Link to this review
Thanks for the work Les! Please do call me if you need any other work done. Thanks again.
I called John after I got his number from Craigslist, he came over the next day and showed me everything that was wrong with the pool and explained how everything works. Then he got the parts and fixed it the next morning, and it looks great and runs great now!! He even painted the new parts to protect them from the sun. John is very friendly and honest, and was very patient with my millions of questions! I highly recommend Ohana Pools!!
Posted: 10/18/2009 • Link to this review
"No thank you for the business. It's always a pleasure meeting nice customers. Thank you for the review.