Cleaners did not return belt with jacket that was dry cleaned. Upon telling cleaners, they laughed and mocked. After haggling, the cleaners stated they would deliver belt to house next day and return the money for the dry cleaning of the jacket. The next day they did neither. Now two days later, I go back to the cleaners and arrive at the time the store states it opens, 9 AM, but no one showed up until well after 9:30. The dry cleaning person hemmed and hawed and completely lied. Her story went from delivery of belt and return of money (four dollars; it's the principal not the amount) to well, ‘I was going to mail it to you' and ‘I can only give you store credit'. I will never use this cleaners again as in my limited experience, they were careless, unprofessional and dishonest.
Posted: 12/28/2009 • Link to this review