Old Spaghetti Factory

TOSF used to be the place to fo to when you were craving for good family style Italian food. Not anymore. The spaghetti with meatballs didn't taste as good as I remembered and the wait staff didn't even acknowledge our complaints.

Complained to management in a polite manner to the manager and he became angry and was asked to leave.

I've been here many times. Most of the time service has been slow and spotty at best, with a few exceptions. I keep going back, though, for the great prices (salad, bread, entree, dessert for $10!) and the mizithra cheese dish, which I can't get enough of.The last straw came this weekend, when I took some family from out of town here for dinner. We sat for 15 minutes before anyone came by to take our order, and it was the manager because there weren't enough servers on duty. We ordered a bottle of wine, and ten minutes later he came back to tell us they were out, and would be back "a few minutes later" to see what our other choice was. I told him that we were ready to order, so he hastily took our food orders, not bothering to ask if we wanted soup or salad.Ten minutes later, no one had come back with bread, or to ask what drinks we wanted.So we got up and left. All in all, we were there for over 30 minutes with NOTHING to show for it.Such a shame, because it has so much potential. But when even the managers don't care about your service, there's really no point in eating there. I won't be back.

It's not a 5 star place to dine, but the food isn't bad and the tab at the end of the night including all the drinks.makes it worth a try. Been there several times and had pretty good service. Better with a group of people....

I've eaten here on many an occasion during the last 20 yrs. My recent encounter was horrible. The food quality and quantity is near zero. Service is almost non-existent.Never again - I'll cook my own or buy a can of Chef B(?). We had to beg for napkins, refills on tea, etc. This was early on a Saturday, practically no one there - should have been a clue. Don't normally rate a rest. we were a group of 10 in a room that was virtually vacant.

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