OLDE RALEIGH ROOFING DELIVERS A WIDE RANGE OF RESIDENTIAL CONSTRUCTION PRODUCTS AND
SERVICES TO OUR CUSTOMERS.
In addition to our products and services, our team of top-notch installers, contractors, and designers bring a level of knowledge and experience to the table that is respected throughout the construction industry.
Olde Raleigh Roofing is a Raleigh, North Carolina based company. With our friendly and knowledgeable staff, we deliver only the highest level of service and.. quality that has become a benchmark in the construction community and has come to be recognized and appreciated by all of our happy satisfied customers.
They came out and put a roof on my house about a year and a half ago and explained how great their warranty was and how useful it would be in this area. Well now one of the shingles has come loose and is dangling on the roof. I've called daily for the past week to get someone to repair it before it becomes worse or involves more extensive work. To date I've left daily voice mails or have heard "someone will get back to you". My phone isn't ringing. No one has called back. I'd be very leary of using this company. If they sell a product and a service youshould expect that they could stand behind it especially since they aren't the most cost effective roofer in Raleigh.
Posted: 1/30/2009 • Last edited: 1/05/2010 • Link to this review
This is the same customer that posted the same review on Yellowbot. If you would like to read the full story please go to yellowbot. Olde Raleigh Roofing Company installed a new 20-year 3-tab asphalt roof system to this customers residence in May 2007. This did not include replacing the roof on the detached garage. Olde Raleigh Roofing Company performed minor repairs to the detached garage roof on the date the new roof system was installed on the residence. The garage roof was approximately 10 to 12 years old and Olde Raleigh Roofing Company did not install this roof. On two occasions, and on two separate areas, the garage shingles became dislodged. This customer placed a call to our company to come out and make the necessary repairs. Olde Raleigh Roofing Company responded to the first repair within what we feel was a reasonable time frame based on the information that was provided in regards to what type of repair was needed. We assessed the information and concurred that there was an underling protective base layer of asphalt saturated tar felt paper that would prevent the structure from taking in water. We do recognize, however, that certain issues require greater haste than others. We are committed to servicing all of our customers in a timely fashion. We received the second service call for the garage roof a year later, and Olde Raleigh Roofing Company responded and repaired the garage roof within the same day. On both occasions this customers roofing concerns were resolved to both our satisfaction and his warranty will continued to be honored by our company in the years to come. Olde Raleigh Roofing Company is committed to all of our customers. We strive to service without fail. Olde Raleigh Roofing Company would like to convey our extreme earnest in ensuring customer satisfaction and maintaining an excellent standing with our customers and the public. Our philosophy is a simple one: we are here to help. Olde Raleigh Roofing Company would like to thank all of our customers and look forward to servicing existing and future customers. Sincerely, All of Us at Olde Raleigh Roofing Company
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