Displaying 16-30 of 52
Omega cleaned my carpets and a sofa on 7/14/12. There were pet and wine stains on the carpet/stairs and now there are no signs of either. The tecnician worked hard on my microfiber sofa and it shows no signs of the previous soil and stains. I'm very happy with the quick, dependable service and will recommend them to anyone wanting a great value for the money.
Posted: 7/23/2012 • Link to this review
TERRIFFIC work! Just got my grout & carpet cleaned by Omega Carpet & Janitorial services and I couldn't be happier! My soiled carpet looks almost new again (and I've had SEVERAL other cleaning companies try without success) and my kitchen tile grout is almost back to its original shade & I havent seen that in over 7 years! Glad we took advantage of the Living Social deal & found Omega! We'll be using them from now on! Thanks Rene!
Posted: 7/07/2012 • Link to this review
I received a Groupon as a gift for vent cleaning. The tech showed up 2 1/2 hours after calling to say he was on his way. He showed up in a beat up van with no company markings. He kept trying to upsell me, even though I refused every time and told him I would not be giving him any additional money today. 10 minutes after he started, another woman walked into my house, with no invitation and no introduction, and acted as his "assistant" although she clearly had no idea what she was doing. They made a mess, got dust everywhere, and required me to cover up my furniture with my own sheets. I had asked if any preparations needed to be made before they arrived, and was told no when I scheduled the appointment. They never used any type of vacuum on any of the vents. He didn't even bring a ladder. Instead, I later discovered that he was standing on one of my dining room chairs to reach a ceiling vent. Horrible, unprofessional service.
Posted: 6/26/2012 • Link to this review
We did stated sorry to customer and that technician is no longer with us.
Horrible scheduling- no showed and sent wrong crew twice- house cleaning instead of carpet cleaning- then proceeded to charge all sorts of extra fees beyond cleaning fee- refuse to refund-dishonest, bad service.
Posted: 6/04/2012 • Link to this review
Easy reservation process. Rene' was with a client when I called and returned my call promptly. I missed our original appointment window and was given a new one right away. The service received was professional and courteous. There was some confusion about the package we had purchased and charges for pre-treatment were a little steep. We were however able to come to a meeting of the minds. In the end, the price was very fair. My husband (a mechanic) leaves spots everywhere and Rene' was able to remove all but the absolute worse. I recommend Omega!
Posted: 6/28/2011 • Link to this review
I purchased a deal form Kudzu to have 7 rooms cleaned by Omega. Today Rene arrived and did the job quickly, efficiently and very well indeed. I had some pet stains and Georgia clay marks on the carpets, and all were removed without a problem. I will be using Omega again and recommend you do too! Tony
Posted: 6/21/2011 • Link to this review
I hired Omega Carpet & Upholstery Care, LLC to clean my carpet. The person that cleaned neglected to do any evaluations, prior to cleaning, to determine whether or not the stain was removable. He started cleaning right away, overlooking the problem areas. Ultimately, he was unable to clean my carpet. I didn't see him apply any pre-treatments prior to cleaning but I was charged for it. He was very rude, unprofessional and charged me a lot of money for a service he didn't provide. In addition, he refused to give me a refund.
Posted: 6/19/2011 • Last edited: 8/19/2011 • Link to this review
I just wanted to say Rene, who is the owner of the company, is a friendly, personable, and intelligent guy when it comes to carpet cleaning. He took time to move everything off the carpet including furniture in the way of his cleaning area. My carpet is relatively new, but I have to admit the carpet looked and felt better and plush after he finished. It only took a few hours to dry. Plus he finished the carpet in about 1.5 hours which is pretty quick in my opinion, considering how much of a task it is handling the cleaning equipment. He couldn't remove a few stains completely, but he did tell me that it is a separate process that is involved to get up the kool- aid stains. He would have to return to fix those. I appreciated the honesty about that! Overall very pleased with service and would definitely recommend them to anyone looking for great carpet cleaning.
Posted: 5/22/2011 • Link to this review
Makeing the reservation was very easy... they returned the phone call promptly and were very accomodating. The service man showed up exactly when he said he would and was very courteous and clean. There was a little confusion about the pricing: a little higher than I expected... but we sorted it out and price was very fair. Best of all, the Carpet looks amazing! I was a little surprised at how good it looks. Some spots were there from 5 years ago that another cleaner could not get out 3 years ago. I would recommend them.
Posted: 5/20/2011 • Link to this review
I used them just couple days ago, The service was Prompt, Affordable and Thorough, If you don't agree with the price ( with pretreatments ) let them know, I did and they work with me on the price. I am very happy with the service. I recommend dealing with Mr. Renee as i found him very helpful and understanding. I will use them again ...
Posted: 5/20/2011 • Link to this review
Omega Carpet & Upholstery Care, LLC exceeded our expectations. They are professional and work very hard to do the best job they can - even faced with difficult stains. He moved all furniture - including the bed - to clean the entire rug (not working "around" anything.) He was very thorough and achieved very good results. We would call upon them again.
Posted: 5/17/2011 • Link to this review
I went for the $79 whole house special. $255 later I got the living room with scotch guard, office, dining room (very minimal floor space with furniture left in place, one bedroom, stairs and hallway, no furniture was moved out of the way- they simply went around it, and 0 out of 2 pet stains removed. Other stains are still visible. Carpets were very wet- it took 3 days to dry using high speed fans(tech said it would take 3-6 hours). The tech, although very personable, was 1 1/2 hours late and offered no explanation. Will I be using Omega again? Not a chance!
Posted: 5/10/2011 • Link to this review
We always welcome any critics from our clients as we strive in providing the best service possible. Each appointment has a 2hr window; preceding with a phone call an hour prior to our arrival. If the client is over 60 miles away; it can take longer to arrive. For stain removals; no one can guarantee a 100% removal.This is explained to the client at first initial contact. We are more than willing to go back anytime to make things right with our client; after all we are in business because of them. If any client purchase a basic cleaning package and added spot removal(scotchgard,etc..); your final bill will go up, bottom line. We are more than willing to go back and make sure our client is happy-we can't do that unless the customer call and file a complaint.
The rep was very professional and courteous. I was blown away by how cheerful he was. I took advantage of the 7 rooms for $79 Kudzu deal . The rep showed up at my house exactly when he said he would- He called about 20-30 minutes prior and was finished in a jiffy! I will definately use them again
Posted: 4/29/2011 • Link to this review
To start, there was a mix-up in the scheduling that resulted in a 5 hour delay getting to my home. Next, since I took the Kudzu deal for $79 I thought that I was getting 7 rooms cleaned for that price, only to find later that several of my rooms were considered "oversized" so there were extra fees charged. I was also charged extra for stain treatment and although I was given a discount on this, all told, the cost was double the coupon offer. I felt that the service was adequate and the carpet looked ok after it was all done. I only rated it average due to the fact that there was some minor damage to my hardwood floor left by the hose that was dragged across the floor. What I thought was a stain left by the hose turned out to be a deep scuff mark that would not come out. After the carpet was all dry, the high traffic areas didn't look as good as when I do them myself. I'm not sure I would use them again, since I'm now left with some extra work to restore my hardwood flooring and I don't think I got a lot out of the deal.
Posted: 3/28/2011 • Link to this review
At Omega Carpet our goal is to provide excellent unmatched customer service. This is just as important as making sure the carpets we clean are to the upmost satisfaction. We do apologize for any miscommunication for the extra charge in the oversized room and stain treatment. We do try to disclose these charges when you are viewing the special; so that depending on your carpet you may expect to pay additional for heavily soiled areas.
Omega Carpet is a residential and commercial carpet cleaning service operating in Metro Atlanta. We have been serving the Atlanta area for over 10 years.
With our carpet cleaning services, a person can assuredly restore their homes, making it more beautiful and provide an sense of comfort. No one wants to look at dirty carpet, and with our cost-effective service, our clients will the pristine carpet that they expect.
Our qualified staff has been thoroughly trained to provide.. carpet cleaning services, utilizing the most effective equipment for the job. We work through all of the steps of the process, being as meticulous as possible.
Getting a cleaner carpet is genuinely something that will improve your health, your mind, and your overall disposition. You have a lot of choices when it comes to finding carpet cleaning services; choose a company that offers a completely thorough carpet cleaning service.
Give us a call today!
The term Green Cleaning refers to cleaning methods and products with environmentally friendly ingredients designed to preserve human and environmental health. Omega Cleaners Inc values our planet and strives to reduce waste and toxic emissions in all our endeavors. We aim to only use products free of chemically reactive and toxic agents which can cause respiratory and dermatological problems for both our clients and staff when possible.