Omega Heating and Air - Conyers, GA - Heating & Air Conditioning

Omega Heating and Air

5 star rating 131 Reviews

(404) 382-5694(404) 382-5694 View Website »

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Description

Omega Heating and Air - Conyers, GA - Portrait

Omega Heating & Air is a locally owned and operated company serving Metro Atlanta Northeast, East, and Southeast. In business since 2002, Omega Heating & Air provides our customers with service you can trust, respect you will appreciate, communication that is prompt and direct until the job is done; and value that is unsurpassed! The best in the business, our technicians are NATE certified and ensure quick, accurate system diagnosis and repair.

We offer Free Lifetime Unit Replacement.. Warranty and Free 10-Year Labor Warranty on select new equipment. Contact us today for a free estimate! We provide quality service and communication. Choose Omega Heating & Air for professional, dependable service you can believe in!

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Videos & Photos

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Photos (11 photos)

  • Omega Heating and Air - Conyers, GA - The Omega Heating & Air Team
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air 10 year Parts limited warranty
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air Lifetime unit replacement limited warranty
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air R-410A Refrigerant
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air Energy Star Member
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air ISO 14001 System Certification


The Omega Heating & Air Team

Reviews

  • Omega Heating and Air - Conyers, GA -  mrssdennis

    Reviews: 1

    Underhanded, misleading, unresponsive & greedy $$$
    mrssdennis (1 review)
    11/03/2016

    The reviews on Kudzo are different than the complaints this company has on the Better Business Bureau website. I have found this business to be underhanded, misleading and unresponsive. I bought two new air conditioning units for more $8,000 in April of 2014. I had to call Omega Heating & Air back out in June 2014 to service the unit, they had to come back out twice during 2015 and October of 2016. Each time they came out to service my unit I had to pay them again although I had a warranty to cover my units. I have requested a manager or the owner to call me several times and I have yet to receive a response. They were wonderful up until I made my purchase and its been shortly over 2 years since I've had the unit but I've needed over 4 additional visits for them to fix their failing equipment, of course at a fee. I do not recommend this company doing business with this company and I regret I can't give them a 0.

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    Project Details

    Area Stockbridge, GA

    Cost $5,000 - $9,999

    Date April 2014

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    Omega Heating and Air replied on 11/15/2016

    Hi Mrs. Dennis. When we spoke on Friday 11/04 I too agreed that it did not seem we had provided you with the level of caring service you deserved as an Omega client, and I assured you I would look further into your situation and call you back with a solution. Later that day, we did speak again and I shared that I would feel the same way, and that we needed to take some action to demonstrate our commitment to your satisfaction. As I know you will now recall, we offered you more than half-off for your labor to repair the upstairs system and we provided for you, FREE of Charge, a very valuable, 5yr Labor Warranty so that you will have some peace of mind regarding that same system. You verbally agreed to these terms and your system is now back in working order. It appears that there were unacceptable internal communication failures as it relates to your original request, and we have taken steps to correct these shortcomings so that your future experiences will be positive ones. We are very grateful to you for bringing this to our attention and for your patience in this matter...CJ Gant

  • Omega Heating and Air - Conyers, GA -  swan09

    Reviews: 1

    Great Customer Service
    swan09 (1 review)
    10/31/2016

    My AC went out and my warranty people assigned another company to come out that did not fix the system and would not admit fault. This process took weeks of wasting my time. My warranty company heard the stress in my voice and said, hey we are going to assign Omega; customers are having good experiences with them. Well I am here to say yes to that. The first person I spoke with, Briana, came out with great customer service hearing my long story of the previous experience with the other company and still maintaining an "active" and "smiling" listening voice. She is very delightful and gives GREAT customer service on behalf of Omega. The Techs know what they are doing (unlike my last company) and have integrity (hard to find). I do not feel like this is a company just out to take my money and do a sh#@y job. I feel like they really care about the customer. I have had a great experience and the experience continues. Shout out to Briana and Jerell for helping me out with my situation with great customer service!

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    Project Details

    Needed new AC system.

    Area Atlanta, GA

    Cost $3,000 - $4,999

    Date October 2016

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  • Omega Heating and Air - Conyers, GA -  cnfriend07

    Reviews: 1

    Property Mgr
    cnfriend07 (1 review)
    10/31/2016

    This company is very resistant and gets the job done. We manage properties and we have tenants who consistently needs to follow calls to get the job done. We recently had new HVAC installed. Omega presently calls the tenants to perform services. Thank You Omega HVAC!

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    Project Details

    Our property mgmt company uses there Assurance maintenance program for our properties.

    Area Atlanta, GA

    Cost $3,000 - $4,999

    Date October 2016

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  • Omega Heating and Air - Conyers, GA -  MsBooker41

    Reviews: 1

    Great Service
    MsBooker41 (1 review)
    8/23/2016

    Awesome service in replacing my unit & work was very professional & organized. Installers were very friendly.

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    Project Details

    Put in new Heating & Air unit

    Area Monroe, GA

    Cost $3,000 - $4,999

    Date March 2016

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  • Omega Heating and Air - Conyers, GA -  bjakarn

    Reviews: 1

    Out of the Heat!!!!!!!!!!!
    bjakarn (1 review)
    8/23/2016

    My air conditioner was not working for 2 weeks and being hot was an understatement. I had called another company but they were a bit pricy. Calling Omega Heating and Air was the best thing I could've done. Jason was very knowledgeable about the business. The technicians did a great job in replacing our air conditioner and furnace. Job well done. Thanks Omega Heating and Air.

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    Project Details

    Area Jonesboro, GA

    Cost $3,000 - $4,999

    Date July 2016

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  • Omega Heating and Air - Conyers, GA -  tom2016

    Reviews: 1

    Great Service and Installation
    tom2016 (1 review)
    8/02/2016

    The technicians that came to install my brand new furnace and air conditioning units were very professional. They arrived on-time and were very knowledgeable. They completed the job efficiently and checked to ensure that we were satisfied with everything before they departed.

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    Project Details

    Installation of a new furnace, air conditioner and thermostat.

    Area Flovilla, GA

    Cost $3,000 - $4,999

    Date July 2016

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  • Omega Heating and Air - Conyers, GA -  NEhenry

    Reviews: 2

    Great service and product!
    NEhenry (2 reviews)
    6/23/2016

    Omega definitely met my expectations. After a recent experience with a company that performs heating and air work as an afterthought, I decided to contact Omega. I talked with C.J., a sales manager on the phone. He was thoughtful and truthful. He confirmed some research that I performed on the purchase of a new system (which was ultimately replaced by Omega). Jason, one of their experts came to my home prepared with information and proposals. I received a proposal from another company, but it lacked the line item detail that I expected. After deciding on the unit that I wanted to install (complete furnace, condenser, & coil), the date to perform the work was scheduled. The crew came to our home ( a bit delayed; but I did receive a phone call stating that they would be). The guys took their time and did a great job. They were respectful, protected the carpet, and cleaned up after they left. The unit works as expected; really cold AC (this is Georgia folks!) I would definitely recommend this company to anyone that seeks honesty, fair prices, and quality work.

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    Project Details

    Area Mcdonough, GA

    Cost $3,000 - $4,999

    Date June 2016

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  • Omega Heating and Air - Conyers, GA -  JW1553

    Reviews: 1

    Great Experience
    JW1553 (1 review)
    6/20/2016

    Omega came to my house and completed an entire system replacement. I had to go up two sizes in the unit but it was not an issue. Omega was able to schedule the install the same week and had installers in and out of my house in no time. The install crew was very professional and cleaned everything before they left. Hopefully I will not have to call anyone anytime soon but if I do, it will definitely be Omega.

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    Project Details

    Area Loganville, GA

    Cost $3,000 - $4,999

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  • Omega Heating and Air - Conyers, GA -  mookjones07

    Reviews: 1

    Quality Service
    mookjones07 (1 review)
    5/03/2016

    Omega Heating & Air did a great job installing our new A/C Unit. My wife and I were extremely satisfied with the installation and service provided by the technicians. They were organized and cleaned up after the installation was completed. We would not hesitate in recommending Omega Heating & Air to families and friends.

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  • Omega Heating and Air - Conyers, GA -  mcdousp

    Reviews: 1

    Need Fix'in - AHHHH
    mcdousp (1 review)
    5/01/2016

    Had issues with another warranty work supplier; Omega came, diagnosed my issue, recommended a solution, and I reviewed. While it would cost me some money out of pocket, a new system was better than the ongoing repairs I was doing before. On game day, the team of Dez and Oneil were on time, polite, and gave me a good explanation of what the replacement process and procedure was. They did a timely job, and ended up cleaning up the driveway and related areas pretty well. The office could have been more proactive with calls, since I had conflicting information from the warranty company about the availability of the componets - never got the '30 minutes' before they arrive call. While the outside cleanup was excellent, the debris from the inside install could have been better.

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    Project Details

    Complete replacement of outside heat pump, and inside air handler.

    Area Newnan, GA

    Cost $1,000 - $2,999

    Date April 2016

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    Omega Heating and Air replied on 5/05/2016

    Thanks so much for your detailed information. Our installations crews should leave your home free of all debris. We will review this information with the installers involved and remind them of this very important policy. Don't hesitate to contact us with any further questions or concerns you might have. CJ Gant

  • Omega Heating and Air - Conyers, GA -  dragonladyd1

    Reviews: 1

    Reliable, Honest, Fantastic!
    dragonladyd1 (1 review)
    4/26/2016

    I am totally, completely, absolutely 150% satisfied with my service, repair and replacement! For several years I have had issues with my A/C and every company that came "band-aided" my system without actually fixing the issues. From the 1st service appointment, Omega was knowledgeable, thorough and helpful! The end result was installation of a new unit and I am now quite happy in my cool house!

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    Project Details

    Omega initially came out to diagnose my A/C and prep it for summer use. They were prompt and the technicians were professional and respectful. They diagnosed multiple problems and then coordinated with my home warranty company to get a new unit approved. As soon as the approval was issued, they were available to schedule installation. The install techs were also prompt, professional and respectful - I am very happy with my experience and will continue to use Omega for my A/C maintenance

    Area Kennesaw, GA

    Cost $3,000 - $4,999

    Date April 2016

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  • Omega Heating and Air - Conyers, GA -  Hpowell

    Reviews: 1

    HVAC Spring Service Omega heat/ aieat/Air
    Hpowell (1 review)
    4/06/2016

    The techs are great workers, very friendly customer oriented, knowledgable and they do their best to satisfy their customers before they leave. Some of the office helpers are directly carrying down the business by being nasty to customers. On 4/5/16 someone from the office called Ms Powell in Covington GA about a $60 she think I owe and threaten to put a lean on my home if I did not pay it. I think she said her name is Kelly (not so sure on the name) reading is fundamental read your contract with sears before you drive your customers away. I read my contract well and stay within the guidelines. I Will Not Cancel My Contract With Sears because of your nasty dirty attitude Sears will always have my business. It's a shame eight friends I recommend to request your company are changing from Omaga company all because of your Dirty, Nasty Attatude. The two techs who service my two homes were fantastic I commend them on doing a great job all the time and thanks to both of them for coming to my home you are the best. Hortense Powell

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    Project Details

    Area Covington, GA

    Date April 2016

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    Omega Heating and Air replied on 4/22/2016

    Hi Ms. Powell. Thank you so much for making us aware of your unpleasant experience. I did some research on your situation and found that your original visit was for a service call through your home-warranty company (Sears) at zero-deductible. This means we were obligated to you and Sears to perform routine maintenance and to determine the nature of your problem at no charge. Once we performed this service, it was determined that you had a part that needed to be replaced. This determination then escalated your visit to a repair call. Once we completed the repair, your immediate $60 deductible was required per Sears; this is not an Omega requirement. Additionally, because of the mutually beneficial nature of our relationship with Sears, we would certainly never suggest in any way that you cancel the protection of your home-warranty contract. As I understand it, we did make several telephone attempts to collect the required $60 deductible; however, our office personnel should always demonstrate the highest levels of professionalism and courtesy when making such calls. With this idea in mind, we have reviewed your situation with our office staff as part of our regularly scheduled training. Please contact our offices and ask for me directly. I would like to get a little more information from you and perhaps provide a further token of our appreciation for your patronage. Thanks again for providing this very constructive information. C.J. Gant

  • Omega Heating and Air - Conyers, GA -  greatworkmanship

    Reviews: 1

    Highly Recommend This Company
    greatworkmanship (1 review)
    4/05/2016

    I can't praise this company and the staff enough! I spent a lot of time researching company's online; then, bringing them out to my home for an estimate to replace my heat and AC system; looking for best price with the best service. I felt the most confident in Omega and was also impressed with the 3 year no interest payment plan they had to offer, so I gave them the job. They were a little slow to get the job scheduled because the size unit they had quoted me for didn't fall under the required guide lines any more, so they fixed this by upping the tonnage with no extra charge to me! The day of the job I received a call to let me know the workers were on there way. Upon arrival, they entered my home to view the work areas and began wrapping my carpet to protect it. The workers were very polite and pleasant while they worked throughout the day. An unfortunate mishap happened to the TV in my bedroom as some of the equipment was being installed. The worker brought this to my attention right away and let me know the company would take care of it. The company not only took care of the mishap by buying me a new TV but upgraded the replacement! My system was installed on March 24, 2015 and has been used through summer and winter with no problems. I have noticed a reduction in my electric bill and am extremely happy with my purchase and the professionalism of this company. I highly recommend calling this company if you are in need of a new unit.

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    Project Details

    Omega Heating and Air came to my home and replaced my old Heat and AC system with a new one. They did a great job for a great price! I would recommend anyone needing a new system to give this company a call! I have had my new system for a little over a year now and am very pleased with the performance. I learned that installation can greatly effect the outcome of the system performing properly; so, I would say that they did a great job installing it because it works like a dream.THANK YOU OMEGA!

    Area Monroe, GA

    Cost $5,000 - $9,999

    Date March 2015

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  • Omega Heating and Air - Conyers, GA -  grannyboggs

    Reviews: 1

    Good Service
    grannyboggs (1 review)
    3/04/2016

    Was very professional and friendly. Also fast instillation and heat works great. I would highly recommend to friends and family.

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  • Omega Heating and Air - Conyers, GA -  Yfurrows2

    Reviews: 1

    Great company
    Yfurrows2 (1 review)
    3/02/2016

    Omega heating and air are very professional, take care of their customers and are very knowledgeable about the products. Service is great!!!!!!!

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Business details

Service Area

  • Alpharetta
  • Buckhead
  • Cascade Heights
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
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AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Mobile Home Units
  • Purifiers & Allergy Control
  • Rooftop Units
  • Ventilation
  • Wall Units

Services

  • Commercial Accounts
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Maintenance & Tune-Up
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work

Brands

  • Amana
  • American Standard
  • Bryant
  • Carrier
  • Janitrol
  • Lennox
  • Rheem
  • Ruud
  • Trane
  • York

Kudzu's "Best Of" Winner

2015, 2016

Credentials

ISO 14001 System Certification, Member of Energy Star. 10 year labor warranty

Hours of Operation

  • MON
  • 7:00am
  • 7:00pm
  • TUE
  • 7:00am
  • 7:00pm
  • WED
  • 7:00am
  • 7:00pm
  • THU
  • 7:00am
  • 7:00pm
  • FRI
  • 7:00am
  • 7:30pm
  • SAT
  • 8:00pm
  • 2:00pm
  • SUN

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2002

Documents

[PDF] Omega Customer Reviews

Languages Spoken

  • English

Videos & Photos

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Photos (11 photos)

  • Omega Heating and Air - Conyers, GA - The Omega Heating & Air Team
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air 10 year Parts limited warranty
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air Lifetime unit replacement limited warranty
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air R-410A Refrigerant
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air Energy Star Member
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air ISO 14001 System Certification


The Omega Heating & Air Team

Photos

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11 photos
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The Omega Heating & Air Team