Omega Heating and Air - Conyers, GA - Heating & Air Conditioning

Omega Heating and Air

5 star rating 141 Reviews

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Description

Omega Heating and Air - Conyers, GA - Portrait

Omega Heating & Air is a locally owned and operated company serving Metro Atlanta Northeast, East, and Southeast. In business since 2002, Omega Heating & Air provides our customers with service you can trust, respect you will appreciate, communication that is prompt and direct until the job is done; and value that is unsurpassed! The best in the business, our technicians are NATE certified and ensure quick, accurate system diagnosis and repair.

We offer Free Lifetime Unit Replacement.. Warranty and Free 10-Year Labor Warranty on select new equipment. Contact us today for a free estimate! We provide quality service and communication. Choose Omega Heating & Air for professional, dependable service you can believe in!

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Videos & Photos

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Photos (11 photos)

  • Omega Heating and Air - Conyers, GA - The Omega Heating & Air Team
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air 10 year Parts limited warranty
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air Lifetime unit replacement limited warranty
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air R-410A Refrigerant
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air Energy Star Member
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air ISO 14001 System Certification


The Omega Heating & Air Team

Reviews

  • Omega Heating and Air - Conyers, GA -  Cumming28

    Reviews: 1

    Great Company!
    Cumming28 (1 review)
    4/28/2017

    I can't say enough about the truly excellent service we have received from Omega Heating & Air. When I had problems with the 3.5 ton HVAC System I had installed by OMEGA about a year ago, I thought it might have been their fault. It seemed that the new unit did not do a whole lot better than the previous one. I called OMEGA to get some answers regarding the problem I was having and to ask for a proposal on an upstairs unit which we considered replacing as well. It turned out that the issue we had was related to a lack of returns, installed by the original builder. To be sure that was truly the case, I had several other companies check out my situation. They confirmed what we had been told. Jason Erwin, OMEGA's excellent customer consultant and all around great guy, did everything possible to help find and solve the issue. He gave us a very reasonable proposal for the 2.5 ton unit we needed for upstairs as well. Thanks to Jason's reassurance that OMEGA would do everything in their power to take care of us to our satisfaction, we decided to stick with OMEGA despite initial reluctance. They installed two additional air returns, an additional air supply, the 2.5 ton HVAC system for upstairs and WiFi Thermostat. Luken and Ray were fantastic installers. Very professional and consciences. Installation Manager "Dellon Richards" and even Jason came by to follow up, making sure everything was done correctly. No company could have done more. Everything works TOP NOTCH!

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  • Omega Heating and Air - Conyers, GA -  Melfern

    Reviews: 1

    Horrible
    Melfern (1 review)
    4/27/2017

    To make the long story extremely short, this company will take your money and leave you with nothing. Called them because we thought our system was leaking refrigerant as someone had stepped on the line. Dale the tech refused to ever look in our attic and instead only looked out our outside unit. He stated that "there's no leak, your system is just low on refrigerant" to which he charged us 289 dollars for and in less than 12 hours it was gone and our home never cooled. Extremely difficult to get a call through as the line is always busy. The owner never calls back. We were finally contacted bt a manager who stated that they owed us free work, he could do it on Wednesday and would call me then. He never called. When I called him he again agreed that he owed us free work to which I stated that I wanted our 289 dollars back at this point and to just go with someone else. He refused and only agreed to 40% of that.

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    Project Details

    Area Loganville, GA

    Cost $250 - $499

    Date April 2017

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  • Omega Heating and Air - Conyers, GA -  Cvbarher

    Reviews: 1

    Best Heating and Air company
    Cvbarher (1 review)
    4/18/2017

    This is the best company that we have been using for yours. Great staff. They go out of their way to make sure we are taken care of.

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    Project Details

    Area Lithonia, GA

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  • Omega Heating and Air - Conyers, GA -  mpbertram

    Reviews: 1

    Very Kind staff.
    mpbertram (1 review)
    4/12/2017

    When I called Omega they came immediately and solve the issue. KD so I dealt with in the office. She is very very sweet. The workmanship by Jay and Eric was very professional and perfectly done. I suggest you call Omega today. Thank you for everything I appreciate it. Michael Bertram, MBA

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    Project Details

    Mega installed two hole air conditioners and heaters for me. Jay and Eric have great dispositions & do top-notch work. Beautiful job. Thank you once again.

    Area Fairburn, GA

    Cost $5,000 - $9,999

    Date March 2017

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  • Omega Heating and Air - Conyers, GA -  Nursebop

    Reviews: 1

    Great service
    Nursebop (1 review)
    3/24/2017

    Very pleased with Omega H&A! They were fast, efficient and friendly! I will certainly recommend them to anyone I know that needs heating/air repair or replacement.

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    Project Details

    New air compressor/heat pump installation

    Area Monroe, GA

    Cost $1,000 - $2,999

    Date February 2017

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  • Omega Heating and Air - Conyers, GA -  Smileylinda

    Reviews: 1

    Installment of a Heating and Air System
    Smileylinda (1 review)
    3/20/2017

    Recently I had the pleasure of the installment of a new heating and air system. I would like to express the outstanding customer service I received from beginning to end of the installation process. The consultation was above and beyond any expectation I have experienced with any business here in Georgia. The men that installed my unit where very professional and did there job inspite of increment weather in a timely fashion! I never knew much about heating and air when it comes to how the unit works but by the time the process of installment was complete I am knowledgeable of all components. I am so impressed with this company I have taken this time to applaud them for a job well done! Omega Heating and Air keep up the good work!

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    Project Details

    Area Hampton, GA

    Cost $5,000 - $9,999

    Date March 2017

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  • Omega Heating and Air - Conyers, GA -  greatfulglenda

    Reviews: 1

    Greatfulglenda
    greatfulglenda (1 review)
    3/20/2017

    Recently I had the pleasure of the installation of a new heating and air system. I have been without a heating and air system since 2009. A friend read about an article in a neighborhood paper and call me, I contacted Mr. Brooks and was informed about the program and what the requirements were. I was told that I qualified and immediately made the arrangements to have my new system installed. I am very happy with my new system and most grateful to everyone involved. I cannot express my pleasure and gratefulness, so I have contacted everyone I know that needed this assistance and hope they will be as pleased as I am. I would like to thank everyone involved. The customer service was excellent. Again I must say thank you thank you thank you.

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    Project Details

    The gentlemen from Omega Heating and Air were patient and kind. They answered every question I asked and explained how everything worked.

    Area Lithonia, GA

    Cost $3,000 - $4,999

    Date March 2017

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  • Omega Heating and Air - Conyers, GA -  mfridge

    Reviews: 1

    Very pleased with Omega Heating
    mfridge (1 review)
    3/18/2017

    It was determined that my old air unit could not be repaired. Omega Heating took charge and submitted a claim to my warranty company with very detailed info. Once ordered, they picked up the equipment and installed it within 3 hours with all the necessary modifications to my old vents,wiring, etc. They even registered my system with the manufacturer. What a deal!! Omega is an A1 company. M Fridge

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    Project Details

    Area Stone Mountain, GA

    Cost $1,000 - $2,999

    Date March 2017

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  • Omega Heating and Air - Conyers, GA -  Annypierna

    Reviews: 1

    Great service
    Annypierna (1 review)
    3/14/2017

    Im very happy with the service and how fast and efficient was the installation.Good workers and very professional.

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    Project Details

    Area Hampton, GA

    Cost $3,000 - $4,999

    Date March 2017

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  • Omega Heating and Air - Conyers, GA -  Sander44

    Reviews: 1

    Over and Beyond!
    Sander44 (1 review)
    2/01/2017

    I needed a new unit but was determined not to over pay. Therefore, I got 4 quotes before calling Omega Heating. Since I used them in the past I decided to also check with them. I got a competitive quote but decided to go with them because I needed it done ASAP. One of the other quotes indicated that I needed to cut out holes in my mother's ceiling to run the new line. But Omega did not tell me this until the installers came out. I was concerned about the cost to repair the ceiling, so I decided to contact the other company who already told me this. However, Omega called back and said that they would repair the holes and pay for it. They got a great drywall contractor out the next day and he worked to get it done. I can't even see where they cut. Great service! Glad I decided to call them back after all.

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    Project Details

    Omega Heating installed a new HVAC unit

    Area Atlanta, GA

    Cost $3,000 - $4,999

    Date December 2016

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  • Omega Heating and Air - Conyers, GA -  mrssdennis

    Reviews: 1

    Underhanded, misleading, unresponsive & greedy $$$
    mrssdennis (1 review)
    11/03/2016

    The reviews on Kudzo are different than the complaints this company has on the Better Business Bureau website. I have found this business to be underhanded, misleading and unresponsive. I bought two new air conditioning units for more $8,000 in April of 2014. I had to call Omega Heating & Air back out in June 2014 to service the unit, they had to come back out twice during 2015 and October of 2016. Each time they came out to service my unit I had to pay them again although I had a warranty to cover my units. I have requested a manager or the owner to call me several times and I have yet to receive a response. They were wonderful up until I made my purchase and its been shortly over 2 years since I've had the unit but I've needed over 4 additional visits for them to fix their failing equipment, of course at a fee. I do not recommend this company doing business with this company and I regret I can't give them a 0.

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    Project Details

    Area Stockbridge, GA

    Cost $5,000 - $9,999

    Date April 2014

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    Omega Heating and Air replied on 11/15/2016

    Hi Mrs. Dennis. When we spoke on Friday 11/04 I too agreed that it did not seem we had provided you with the level of caring service you deserved as an Omega client, and I assured you I would look further into your situation and call you back with a solution. Later that day, we did speak again and I shared that I would feel the same way, and that we needed to take some action to demonstrate our commitment to your satisfaction. As I know you will now recall, we offered you more than half-off for your labor to repair the upstairs system and we provided for you, FREE of Charge, a very valuable, 5yr Labor Warranty so that you will have some peace of mind regarding that same system. You verbally agreed to these terms and your system is now back in working order. It appears that there were unacceptable internal communication failures as it relates to your original request, and we have taken steps to correct these shortcomings so that your future experiences will be positive ones. We are very grateful to you for bringing this to our attention and for your patience in this matter...CJ Gant

  • Omega Heating and Air - Conyers, GA -  swan09

    Reviews: 1

    Great Customer Service
    swan09 (1 review)
    10/31/2016

    My AC went out and my warranty people assigned another company to come out that did not fix the system and would not admit fault. This process took weeks of wasting my time. My warranty company heard the stress in my voice and said, hey we are going to assign Omega; customers are having good experiences with them. Well I am here to say yes to that. The first person I spoke with, Briana, came out with great customer service hearing my long story of the previous experience with the other company and still maintaining an "active" and "smiling" listening voice. She is very delightful and gives GREAT customer service on behalf of Omega. The Techs know what they are doing (unlike my last company) and have integrity (hard to find). I do not feel like this is a company just out to take my money and do a sh#@y job. I feel like they really care about the customer. I have had a great experience and the experience continues. Shout out to Briana and Jerell for helping me out with my situation with great customer service!

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    Project Details

    Needed new AC system.

    Area Atlanta, GA

    Cost $3,000 - $4,999

    Date October 2016

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  • Omega Heating and Air - Conyers, GA -  cnfriend07

    Reviews: 1

    Property Mgr
    cnfriend07 (1 review)
    10/31/2016

    This company is very resistant and gets the job done. We manage properties and we have tenants who consistently needs to follow calls to get the job done. We recently had new HVAC installed. Omega presently calls the tenants to perform services. Thank You Omega HVAC!

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    Project Details

    Our property mgmt company uses there Assurance maintenance program for our properties.

    Area Atlanta, GA

    Cost $3,000 - $4,999

    Date October 2016

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  • Omega Heating and Air - Conyers, GA -  MsBooker41

    Reviews: 1

    Great Service
    MsBooker41 (1 review)
    8/23/2016

    Awesome service in replacing my unit & work was very professional & organized. Installers were very friendly.

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    Project Details

    Put in new Heating & Air unit

    Area Monroe, GA

    Cost $3,000 - $4,999

    Date March 2016

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  • Omega Heating and Air - Conyers, GA -  bjakarn

    Reviews: 1

    Out of the Heat!!!!!!!!!!!
    bjakarn (1 review)
    8/23/2016

    My air conditioner was not working for 2 weeks and being hot was an understatement. I had called another company but they were a bit pricy. Calling Omega Heating and Air was the best thing I could've done. Jason was very knowledgeable about the business. The technicians did a great job in replacing our air conditioner and furnace. Job well done. Thanks Omega Heating and Air.

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    Project Details

    Area Jonesboro, GA

    Cost $3,000 - $4,999

    Date July 2016

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Business details

Service Area

  • Alpharetta
  • Buckhead
  • Cascade Heights
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
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AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Mobile Home Units
  • Purifiers & Allergy Control
  • Rooftop Units
  • Ventilation
  • Wall Units

Services

  • Commercial Accounts
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Maintenance & Tune-Up
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work

Brands

  • Amana
  • American Standard
  • Bryant
  • Carrier
  • Janitrol
  • Lennox
  • Rheem
  • Ruud
  • Trane
  • York

Kudzu's "Best Of" Winner

2015, 2016

Credentials

ISO 14001 System Certification, Member of Energy Star. 10 year labor warranty

Hours of Operation

  • MON
  • 7:00am
  • 7:00pm
  • TUE
  • 7:00am
  • 7:00pm
  • WED
  • 7:00am
  • 7:00pm
  • THU
  • 7:00am
  • 7:00pm
  • FRI
  • 7:00am
  • 7:30pm
  • SAT
  • 8:00pm
  • 2:00pm
  • SUN

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2002

Documents

[PDF] Omega Customer Reviews

Languages Spoken

  • English

Videos & Photos

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Photos (11 photos)

  • Omega Heating and Air - Conyers, GA - The Omega Heating & Air Team
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air 10 year Parts limited warranty
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air Lifetime unit replacement limited warranty
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air R-410A Refrigerant
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air Energy Star Member
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air
  • Omega Heating and Air - Conyers, GA - Omega Heating & Air ISO 14001 System Certification


The Omega Heating & Air Team

Photos

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11 photos
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The Omega Heating & Air Team