We are a growing small business. We understand the fluctuating needs of home users and small businesses. That is why our service has been tailored specifically for home users and growing businesses. We can help you with any computer problem in your home or office.
John did a fantastic diagnosing some operating system problems and setting up our wireless network for optimum performance among various things. Can't say enough about his quality of work. Completely satisfied. Hire him with confidence.
Posted: 2/14/2011 • Link to this review
We had John out to try and recover some data, turned out that problem was the people that had worked on our computer before John. He spent a lot of time and was very fair in what he charged us. Called him back last week cause the pc wouldn't boot up. Turned out our hard drive failed, John took it out and tried to recover our data, but no luck. He was always very polite and helpful. Didn't want to charge us for the last time since he couldn't recover any of the data, but we paid him anyways cause he earned it. We will use him again.
Posted: 11/13/2010 • Link to this review
Anyone that has been held hostage by an aloof, condescending tech should consult with John. My home system was custom built by my previous tech who led me to believe that he was the only one that could manage his creation. So when Dr. Frankenstein disappeared, John was able to navigate, diagnose, and recommend a simple fix to the problem in a matter of just a few minutes. His honest, straightforward approach is a breath of fresh air and I will continue to utilize his services.
Posted: 2/12/2010 • Link to this review
Although we had to have John out several times over a course of a week everytime he was very helpful, polite, and everything works great now! We will definitely be using him in the future! Would recommend to anyone!
Posted: 11/12/2009 • Link to this review
i had on site techs repair my laptop, they were honest and very easy to work with right from the start, they fixed my laptop and i was on my way with little down time. would use them again, great company!
Posted: 11/07/2009 • Link to this review
We have a fairly complex digital audio production setup from the server with 4 workstations, to the 2 online streaming machines, to the additional laptops, not to mention VPN for all of the principles and John has answered the challenge in a big way no matter what we've thrown at him. The net result has been 100% uptime and that's invaluable in the media business. Tony T & T Creative, LLC
Posted: 10/29/2009 • Link to this review
John was great my computer wouldnt come on he had it up and running in no time! He knows what he is doing and I know he will always be there when I need him. He gave me more info about my computer than anyone ever did. Thanks John!!!!!
Posted: 10/16/2009 • Link to this review
My computer was a mess. John got to my house at 6:30 and was there for 4 hours. He was determined to get my computer running right. Not only was he knowledgeable but he was honest. I didn't feel he was taking advantage of me for not knowing anything about computers. And he explained as he went along. I WILL be using John in the future and will recommend him to anyone that needs help. Thanks John!!!
Posted: 10/01/2009 • Last edited: 10/15/2009 • Link to this review
Unlike his competitors, John didn't just give a window of arrival for his service, he gave an actual appointment time and then arrived early! He fixed the problem with our internet reception and then did a couple of other things just because he could. When a minor problem surfaced later he took care of it remotely and didn't even charge. That kind of service and integrity is hard to find in any industry, let alone in the mystifying field of technology.
Posted: 5/02/2009 • Link to this review
On-Site-Techs are great and I would 100% recommend their service. I bought a new computer and needed help not only setting it up but I needed a new video card and router installed. All was taken care of and in a friendly professional way. As problems arose they were dealt with. I will use them again and again and recommend them to all my friends.
Posted: 1/12/2009 • Link to this review
We have an unusual set up in our church as our wireless system has to transmit through thick walls and quite a distance. We had been having problems for over 3 years when John came to the rescue. He analyzed our problems and then put in the fixes. We are extremely happy with his services, dependability, and quick response. Cherie McGruer Office Manager
Posted: 12/03/2008 • Link to this review
My computer crashed after installing Microsoft Service Pack 3. I attempted to go into safe mode & delete all downloads for that day. However, I got error messages when I booted up & lost the use of my internet browsers. So I called On-Site Techs & spoke to John Airy. He was knowledgeable & courteous. He came out, took my laptop with him & brought it back the next day. The computer works just fine now. In fact, it works better than before. I found John professional, competent, thorough & reasonable. The next time you need any computer service or advice, I highly recommend you at least check out On-Site Techs & John Airy at (619-884-8141).
Posted: 7/27/2008 • Last edited: 10/15/2009 • Link to this review
In all my dealings with On-Site Techs, I have found the technicians to be professional, skilled, and more concerned with customer satisfaction than dollar signs. I have known the company to take a loss rather than let a customer down, and they treat each customer with respect and honesty. (I know several people that On-Site Techs has done work for, and they have all been pleased with the service they were given.) When my old laptop computer wasn't worth fixing anymore, the technician helped me find one that would suit my needs without costing me more than I could afford. I take all my computer problems to On-Site Techs, and the job is always done right. It's nice to know that I have someone in the computer world looking out for me, and I would recommend On-Site Techs to anyone!
Posted: 7/23/2008 • Link to this review
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