I called Vinny because I had rats in my house and wanted them out asap. He came the same day, did a thorough inspection, gave me an estimate and explained what needed to be done inside and out. I was impressed with his knowledge and his patience with me while I asked my questions. He came back the very next day and did some exclusion work on the outside, set traps on the inside and came back several times to check and empty traps. I found his prices to very fair, and his customer service very professional.
Posted: 11/23/2010 • Last edited: 11/25/2010 • Link to this review
I had the worst experience with Vinnie Ferguson and On Target Pest Control. It was truly horrible and caused lots of stress. Mr. Ferguson did not keep scheduled appointments, did not initiate the completion of work that he had been paid for, mislead us on the services that he was to render and did a horrendous job when he finally completed the work. Does it really take two months and a half months to complete a job for which you have been paid? For this company, it does. And, when there are options available shouldn't they be presented to the home owner for their decision? For this company, Mr. Ferguson thinks he knows best, so he doesn't need to ask what the home owner wants. We tried to be nice, patient and understanding, but we were totally ignored and abused. Take this simple advice...find another pest control company! Customer beware!
Posted: 6/27/2010 • Last edited: 11/25/2010 • Link to this review